AI Automation Lead

Summary

Join Newsela as an AI Automation Lead Contractor based in Argentina or Mexico to streamline and scale Sales and Customer Success operations using AI. This hybrid role combines prompt engineering and AI product ownership. You will identify automation opportunities, build solutions using Gemini and Google Workspace, and deploy time and cost-saving solutions for GTM teams. You will report to Revenue Operations and collaborate with various teams to reduce costs and increase productivity. Responsibilities include designing and building prompt-driven tools, utilizing AI capabilities in various tools, measuring business impact, and training internal users on AI tools. The ideal candidate possesses strong Google Workspace expertise, experience with Gemini and GPT-4, and a structured, product-focused mindset. This contract role is not eligible for company-sponsored benefits.

Requirements

• Fluent in English (written and spoken)
• Deep experience building workflows with Gemini for Workspace or GPT-4
• Strong Google Workspace expertise (Sheets, Docs, Slides automation)
• Comfortable working with Salesforce, Gainsight, and Gong automation and reporting
• Structured thinker with a product mindset — can scope a use case and execute independently

Responsibilities

• Report into Revenue Operations and work cross-functionally with Sales, Customer Success, Data, and Marketing teams to help Newsela reduce costs and increase GTM productivity through practical AI
• Identify and prioritize CS and Sales workflows that can be automated with AI (e.g. individual customer analysis, email outreach and follow up, lead generation and qualification)
• Design and build prompt-driven tools using Gemini, Google Sheets, Docs, Gmail, and Slides to build reusable templates, prompt libraries, and internal documentation
• Utilize AI capabilities in Salesforce, Gainsight, Gong and other GTM tools to feed into Gemini tools and prompts
• Collaborate with RevOps to measure time savings and business impact
• In collaboration with our Enablement team, train internal users (CSMs, AEs, Sales Enablement) on using AI tools effectively
• Stay up to date on AI capabilities in Gemini, ChatGPT, Claude, and similar tools

Preferred Qualifications

• Familiarity with Zapier, Apps Script, or Python for light automation
• Previous experience in a SaaS, EdTech, or GTM team