Analyst I, Consumer Network Analytics

Summary

Join Affirm's Growth Analytics team as a driven, analytically-minded professional focused on optimizing the customer servicing experience. You will develop and leverage data models and SQL to build loyalty KPIs, automated reporting, and dashboards. Responsibilities include monitoring platform performance, collaborating with cross-functional teams on A/B testing, and providing insights into growth opportunities. The ideal candidate possesses strong analytical and problem-solving skills, experience with SQL and BI tools, and a collaborative spirit. Affirm offers a competitive compensation package including 100% subsidized medical coverage, flexible spending stipends, and competitive time off.

Requirements

• 1 - 4 years of experience in a business focused analytically-driven role (analytics, consulting, finance, data science, etc.), consumer behavior experience preferred
• Strong written, communication, and interpersonal skills with the ability to collaborate and influence cross-functionally with both technical and non-technical audiences
• Proficiency and experience writing complex SQL (CTE/subquery, joins)
• Experience building and developing reports using BI tools such as Sigma, Looker, Excel, Python, etc
• Strong understanding of relational database and best practices to develop data models for tracking and measurement
• Working knowledge with experiment design including hypothesis setting, user sizing and result analysis
• Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment

Responsibilities

• Develop a deep understanding of the Affirm consumer and merchant network to craft business and product strategies in order to define our consumer loyalty strategy
• Leverage SQL and data modeling to build out loyalty KPIs development, automated reporting, dashboards, forecast
• Monitor platform performance against OKRs, and support investigative/exploratory analyses
• Work cross-functionally with business domain analysts on experiment design, deployment and analyses (A/B)
• Partner closely with data, eng and infra teams to provide tracking requirements, understand how existing data is tracked and develop appropriate data pipelines to support reporting and measurement
• Work with large and complex data sets to solve a wide array of challenging problems using various advanced analytical and statistical techniques
• Provide insight into growth opportunities based on analysis through internal and external research, and a close monitoring of the program's performance
• Support loyalty programs roadmap by partnering with product, engineering, marketing, finance - identifying key growth opportunities, scoping the impact, supporting trade-off decisions with data

Benefits

• 100% subsidized medical coverage, dental and vision for you and your dependents
• Monthly stipends for health, wellness and tech spending
• Equity rewards offered by Affirm Holdings, Inc. (parent company)
• CAN base pay range per year: $90,000 - $130,000
• Remote Canada
• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount