Analytics Manager

Summary

Join Serotonin, a leading go-to-market firm for transformative technologies, as a key member of our growing analytics team. This individual contributor role offers opportunities for leadership and mentorship as you develop. You will execute data analysis, build predictive models, create dashboards, and translate data into strategic recommendations. You'll work with various tools and collaborate with cross-functional teams. The role requires strong analytical skills, proficiency in Python and SQL, and experience in client services operations. Serotonin offers a competitive salary, health insurance (US only), 401(k) (US only), remote work, and parental leave.

Requirements

• 3-5+ years of experience in client services operations within marketing or consultancy environments (agency, consulting firm, strategic advisory, etc.)
• Proven background in data analysis, data visualization, and business intelligence
• Total proficiency in Python and SQL required, including common data science libraries (pandas, NumPy, scikit-learn, etc.)
• Experience maintaining and analyzing numerous disparate databases across multiple vendor and client platforms
• Deep experience with data visualization tools like Tableau and Power BI
• Advanced experience with cloud infrastructure and data architectures, particularly AWS environments
• Portfolio demonstrating dashboard creation and analytics implementation
• Experience in tracking and measuring campaign performance across marketing channels
• Exceptional communication skills with proven ability to translate complex data into actionable insights for diverse stakeholders
• Strong organizational and project management skills
• Bachelor's degree with relevant quantitative coursework highly preferred
• Relevant industry certification is highly valued
• Equivalent practical experience will be considered for candidates who can demonstrate exceptional analytical capabilities and relevant work history

Responsibilities

• Execute analysis and visualization of large datasets to identify trends, patterns, and actionable insights
• Work with your team lead to build and maintain predictive models to forecast business performance and trends
• Create and maintain comprehensive dashboards that track client KPIs across multiple channels (PR, paid media, social, and web analytics)
• Apply statistical techniques to analyze data and identify opportunities for optimization
• Translate data into strategic recommendations that drive decision-making
• Implement and optimize marketing analytics tools such as Google Analytics, Tableau, and Mixpanel
• Prepare regular updates and reports for both technical and non-technical stakeholders
• Support the identification of opportunities for automation and reporting process optimization
• Collaborate with cross-functional teams to align data strategies with business objectives
• Work closely with division lead to recommend strategic pivots based on data that may contradict current assumptions
• Support and mentor junior team members as you grow in your role

Preferred Qualifications

• Experience with R, Java, JavaScript, or Scala is a plus but not required
• While experience with blockchain analytics platforms like Dune or Goldsky is certainly valuable, we're equally interested in candidates who demonstrate exceptional analytical aptitude and learning agility
• Prior experience (either personally or professionally) in Web3 is a strong plus

Benefits

• Competitive Salary
• Health Insurance - (US Only)
• 401(k) - (US Only)
• Remote Work Environment
• Maternity/Paternity Leave
• $75,000 - $105,000 a year