Analytics Support Analyst

Summary

Join Experian as an Analytics Analyst and contribute to high-quality reporting and analytical solutions for Experian Health clients. You will monitor alerts, set up implementations, handle support cases, and perform data analysis to deliver actionable insights. This role requires strong analytical skills, proficiency in SQL and Tableau, and experience with relational databases. You will design reports, analyze results, and communicate findings to both technical and non-technical audiences. The position offers the opportunity to work remotely and collaborate with product and relationship managers. Experian provides a comprehensive benefits package.

Requirements

• Bachelor’s degree, preferably in Mathematics, Business Intelligence, Computer Science or related discipline
• 1+ years of experience
• Knowledge of BI (Business Intelligence) reporting systems such as Tableau
• Understand software development principles and operations
• Experience developing transact SQL (MSSQL, Oracle, Impala, Hive, Postgres)
• English proficiency
• Demonstrated ability to communicate ideas and analytic results effectively both verbally and in writing to technical and non-technical audiences
• Experience with Python
• Analytical Skills: Data Analysis, Logic, Statistics
• Computer Applications: Tableau (or similar BI Tool), SQL, Python
• Ability to work remotely

Responsibilities

• Monitor alerts and escalate high priority issues
• Setup and support user and report implementations with admin tools
• Handle research and support cases working alongside product and relationship managers
• Have analytical skills to evaluate and interpret data both from an internal and client perspective
• Understand relational database structure and our goals to extract and organize relevant data for reporting analysis
• Perform data analysis, on time, to deliver analytics to help make better decisions along with managing and improving goals
• Designing reports that answer business questions and make the most of Tableau’s capabilities
• Analyze results and communicate ideas, both verbally and in writing to both technical and non-technical audiences
• Understand analytic questions and create data extract strategies, write SQL and interpret results

Benefits

• Medical, life and dental insurance
• Asociacion Solidarista
• International Share Save Plan
• Flex Work/Work from home
• Paid time off
• Annual Performance Bonus
• Education Reimbursement
• Family Bonding
• Bereavement Leave
• Referral Program