Sylogist, Ltd. is hiring a
Application Consultant in Worldwide

Logo of Sylogist, Ltd.
Application Consultant
🏢 Sylogist, Ltd.
💵 ~$180k-$230k
📍Worldwide
📅 Posted on Jun 10, 2024

Summary

The job is for an Application Consultant at Sylogist, a company that provides SaaS solutions to non-profits, governments, and education sectors. The role involves implementing and upgrading Sylogist applications, working with customers to solve their business needs, and managing trade-offs between customer expectations and project objectives.

Requirements

  • A minimum of 5 years of experience in software implementations with a working knowledge of computer networks is required
  • Excellent communication and time management skills complimenting your ability to assist the customer with change management
  • Experience with Serenic Navigator or Microsoft Business Central is required
  • In-depth knowledge of accounting, business practices, and processes required with specific knowledge/experience in fund accounting
  • Must possess excellent time management and personal organization skills with efficient, disciplined work habits to ensure successful handling of multiple projects in progress simultaneously
  • Must have excellent customer service skills
  • Strong verbal/written communication and presentation skills and Microsoft Office skills, especially Microsoft Excel, are required
  • Some travel is required, both domestically and internationally, so you should have a passport

Responsibilities

  • Perform Sylogist systems configurations based on Sylogist's methodologies, best practices and an understanding of the customer’s business processes learned through requirements gathering and design and analysis
  • Perform supporting activities necessary to the overall success of the project such as data conversion, report creation, end user training, user acceptance and the creation of end-user documentation
  • Exhibit strong leader abilities and collaboration with project managers to develop and manage to a project charter, schedule and supporting plan
  • Troubleshoot issues during implementation and upgrades, which may require escalation to our Support and/or Product Development teams
  • Document functional and technical requirements for functionality that requires delivery via software customization to meet the customer’s need
  • Work with Development to ensure solutions are programmed to match processes defined in the design and a quality solution is delivered to the customer
  • Manage communication of priorities and risks with the implementation team
  • As needed, support business development with requirements analysis, demonstrations, responses to RFP's, estimates and proposal preparation

Preferred Qualifications

A bachelor’s degree is preferred

Benefits

  • A company where you can really make a meaningful impact
  • A healthy work-life balance
  • Benefits that cover health, wealth, and wellness
  • An environment where most of our employees are remote
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