Expertise.com is hiring a
Appointment Setter

Summary

We are seeking a dynamic communicator to join our team as a remote Appointment Setter. The role involves setting appointments with potential customers, qualifying leads, and meeting or exceeding targets. Candidates should have at least 1 year of experience in a sales environment, excellent communication skills, strong listening skills, and the ability to work in a fast-paced environment.

Requirements

• At least 1 year of experience as an appointment setter or a similar role within a sales environment
• Ability to work full-time during U.S. business hours (Pacific Standard Time)
• Excellent verbal and written communication skills with the ability to persuade and negotiate
• Strong listening skills and ability to follow a structured process
• Ability to work in a fast-paced environment, prioritize multiple tasks, and meet targets
• Demonstrates a capacity for innovation and creative thinking beyond conventional approaches

Responsibilities

• Receive inbound calls and emails and conduct outbound appointment settings via phone
• Contact potential clients via phone, email, or other forms of communication
• Qualify leads, set meetings, and schedule appointments between prospective customers and a sales representative
• Meet and exceed daily, weekly, and monthly appointment-setting targets
• Prioritize which appointments take priority over others to maximize revenue
• Properly explain the products and services to prospective clients when making appointments
• Use effective communication and persuasive techniques to overcome objections, close deals, and meet appointment targets
• Maintain high professionalism and customer service when interacting with clients or potential clients

Preferred Qualifications

Having Salesforce (CRM) experience is a plus