Appointment Setter

Summary

Join our client's sales team as an experienced Appointment Setter/Qualifier! This fully remote position (9 AM - 5 PM EST) requires managing and qualifying inbound leads, setting appointments, and supporting the sales pipeline. You'll need proven experience in appointment setting or telemarketing, exceeding targets, and excellent communication skills. This commission-based role offers substantial earning potential for top performers. Responsibilities include inbound/outbound calling, data management in HubSpot, objection handling, and consistently meeting daily targets. The ideal candidate is self-motivated, detail-oriented, and comfortable in a fast-paced environment.

Requirements

• 1-2 years of experience in appointment setting, telemarketing, or similar roles
• Proven track record of meeting or exceeding call and appointment-setting targets
• Fluent English speaker with excellent verbal and written communication skills
• Familiarity with HubSpot or similar CRM platforms
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Teams)
• Experience with phone and email systems for high-volume prospecting
• Ability to qualify prospects effectively and identify high-value leads
• Confidence in handling objections and engaging prospects meaningfully
• Self-driven, goal-oriented, and highly organized
• Comfortable working in a commission-based, fast-paced environment

Responsibilities

• Review and assess inbound leads in HubSpot to determine qualification status
• Conduct follow-up calls and emails promptly to engage and qualify prospects
• Maintain a strong understanding of lead sources and tailor conversations to prospect needs
• Schedule at least 15 qualified sales conversations per day with Inside or Outside Sales Representatives from inbound leads
• Set a minimum of 20 appointments per week with qualified prospects
• Follow established protocols to confirm appointments and reduce no-shows
• Make 100-150 outbound calls daily to engage prospects and generate interest in our client’s services
• Support pipeline development by targeting cold and warm leads effectively
• Accurately log all interactions and updates in the HubSpot CRM
• Ensure all lead information is captured for seamless handoffs to the sales team
• Use proven techniques like the "Feel, Felt, Found" method to address and overcome objections
• Articulate the benefits of our client’s services to prospects clearly and confidently
• Communicate the unique value propositions, including: 24-hour turnaround times. Free delivery within the service area. Competitive pricing. In-house design services and 45 years of trusted service
• Consistently meet daily call volume, qualification, and appointment-setting targets

Preferred Qualifications

• Make 100-150 outbound calls per day
• Qualify and set up at least 15 qualified conversations daily from inbound leads
• Set a minimum of 20 appointments per week

Benefits

• Fully Remote (Work from Home)
• Commission-based position offers substantial earning potential for top performers