Appointment Setter
CrewBloom
📍Remote - South Africa
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Job highlights
Summary
Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
Requirements
- At least 15mbps for main internet and at least 10mbps for backup
- A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
- Note: Back-ups should still be able to function when there is a power interruption
- A webcam
- Noise-canceling USB Headset
- Quiet, Dedicated Home Office
Responsibilities
- Complete a comprehensive training program to familiarize yourself with the client’s services, marketing strategies, and customer relations by reviewing client websites and materials
- Respond to leads promptly—within 30 minutes during office hours—and send tailored follow-ups via email and text, highlighting key pain points. For inquiries outside of office hours, respond within 12 hours (from 9 am - 7:30 pm PST)
- Engage homeowners/decision-makers through phone conversations to understand their needs and gather details on how they heard about the client’s services (e.g., email, text, postcard, referral)
- Explore the homeowner's current energy challenges, listen to their concerns, and convey confidence that the company can provide a solution, pending home qualification for solar readiness
- Offer flexible appointment times (day, evening, or weekend) and reconfirm the best contact information for both the homeowner and the assigned sales representative
- Maintain detailed notes and update the CRM to ensure seamless communication between you and the field sales team
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Please let CrewBloom know you found this job on JobsCollider. Thanks! 🙏