Assistant Field Service Engineer - Installer

Summary

Join Fotona as a Field Service Engineer – Installer, responsible for installing and setting up high-tech medical and dental lasers systems at customer locations, with comprehensive training provided.

Requirements

• Bachelor’s degree in Biomedical Engineering degree or a related field
• Education with electronics, biomedical engineering, or similar preferred
• Customer service experience
• Ability to travel up to 75%
• Ability to work flexible hours, including some evenings and weekends
• Ability to lift and carry up to 50 lbs. though not on a daily basis, ability to lift and carry over 50 lbs. occasionally, ability to push/pull very heavy equipment on wheels/casters
• Ability to stand, lift, push/pull, bend, squat, stretch, reach, twist/turn, walk, and reach throughout the day, ability to work at a computer and sit and/or drive for extended periods
• Ability to analyze, test, and repair electronic equipment

Responsibilities

• Travel to new customer locations for installations
• Provide basic operation training to customers post-installation
• Troubleshoot and resolve any technical issues that arise during the installation process
• Ensure proper compliance with company and safety standards during installations

Benefits

• Competitive pay based on experience
• Excellent benefits package including Medical, Dental, Vision and Life Insurance
• 401(k) with matching
• Opportunity to develop and grow a career within a fast-growing and industry-leading company