Associate Account Manager

Summary

Join Jellyvision as an Associate Account Manager and contribute to the growth of their benefits industry-changing platform ALEX. As a key member of the team, you'll work with customers to drive success and growth strategies, manage customer relationships, and maintain operational excellence.

Requirements

1+ years of experience selling and pitching products, managing accounts and/or a book of business, and dealing directly with (ideally B2B) clients

Responsibilities

• Lead the charge on customer success and growth strategies
• Segment the book, retain existing customers and sell to accounts with growth opportunities
• Run ALEX demos and pitches with consultative question asking
• Guide customers through marketing strategies and analytics analysis
• Collaborate with the implementation team to strengthen the customer relationship
• Answer customer questions (via phone and email) with a deft mix of charm and hard-core competence
• Price, negotiate, and secure renewal paperwork
• Uncover deep client insights and communicate them to the broader Jellyvision team (these are often the genesis of the next Jellyvision product)
• Create and maintain a stellar organization system
• Consult with your manager on effective and creative ways to streamline the enterprise customer playbook and apply at scale to our SMB customers

Benefits

• $73k base compensation
• Additional Compensation: commission eligible ($98k OTE)