Associate

Summary

The job is for a Sales Support or Sales Operations role at ServiceRocket, a global tech-enabled services company. The role involves customer engagement, strategy development, and sales growth with benefits including stock options, health insurance, retirement plan/funds saving, career pathways program, generous monthly allowances, and paid time off.

Requirements

• Typically requires a minimum of 1-2 years of customer facing experience, specifically in sales support or sales operations
• Bachelor’s degree or equivalent experience; fresh graduates are encouraged to apply

Responsibilities

• Proactively identify and qualify prospective customers leveraging business directories, industry events, and community engagement
• Educate customers on the value proposition and benefits of our solutions
• Collaborate closely with our marketing team to develop and execute effective strategies to promote our services and product offerings
• Participate in customer calls to understand needs and build relationships
• Develop and execute targeted sales strategies in partnership with Account Executives to increase funnel conversion rates and generate high-quality leads
• Drive sales growth and account management within assigned territory
• Act as a subject-matter expert on all things ServiceRocket–products and services

Benefits

• Share the fruit program
• Stock options
• Health insurance
• Retirement plan/funds saving
• Career pathways program
• Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness
• Generous PTO plus one cultural heritage and community day