Associate Cloud Engineer

Summary

Join ARC Group as an Associate Cloud Engineer in a fully remote position, working Eastern Time Zone business hours. This contract role, extending through September 2025 with potential for extension or conversion to full-time employment, offers excellent career growth within a well-respected organization. The position involves monitoring, installation, configuration, and maintenance of technology solutions, requiring experience in cloud services (AWS, Azure, or Google Cloud) and Terraform. Candidates must possess strong critical thinking skills, communication abilities, and experience translating business requirements into technical solutions. The role demands collaboration with IT and business partners, troubleshooting, and participation in disaster recovery planning.

Requirements

• Extensive working knowledge of multiple technologies and their interfaces and integration
• Competent working in one or more environments highly integrated with an operating system
• Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
• Ability to manage tasks independently and take ownership of responsibilities
• Ability to learn from mistakes and apply constructive feedback to improve performance
• Ability to communicate technical information clearly and articulately
• Ability to adapt to a rapidly changing environment
• Experience analyzing business requirements and translating them into technical solutions
• Experience using Agile methodology
• 2+ years of relevant work experience in a cloud environment
• Must have experience using any of the following cloud services: AWS, Azure, or Google Cloud
• Terraform experience required
• HS diploma or GED

Responsibilities

• Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
• Manages system/application environment and ongoing operations
• Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
• Researches, designs, implements and tests technology solutions
• Proactively monitors and reports performance and utilization of assigned technologies
• Troubleshoots software and/or hardware issues/failures
• Resolves alerts and performs remediation activities
• Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
• Collects and presents data for reporting and planning
• Assists with developing tactical strategies, processes and procedures related to systems/application administration
• Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors
• Collaborates with IT and business area partners on work groups and initiatives
• Determines best course of action for meeting business needs
• May provide input into infrastructure architecture designs
• Writes programming/scripting
• May participate in Disaster Recovery planning and exercises
• Ensures execution and alignment to architectural standards and blueprints
• May contribute input to infrastructure architecture
• Performs on-call activities as needed for the environment and technologies

Preferred Qualifications

• Understanding of Kubernetes
• Bachelor's degree in a related field