Associate, Development Operations

Summary

Join Team Rubicon as an Associate, Development Operations and play a key role in executing daily fundraising operations. You will be responsible for accurate and timely entry, maintenance, and reconciliation of all gifts and donor data. This remote position requires strong attention to detail, precision, and a customer service mindset to ensure data integrity and seamless gift processing. The role supports fundraisers by ensuring accurate data, enabling them to focus on securing gifts. This position reports to the Manager, Development Operations and offers a flexible, non-traditional work schedule with opportunities for growth within a rapidly expanding organization. The position requires 1-3 years of non-profit administrative experience and a bachelor's degree is preferred.

Requirements

• Bachelor’s degree preferred
• 1-3 years of non-profit administrative experience in a fast-paced environment
• Understanding of nonprofit fundraising processes, gift cycles, and the various ways donor’s give in today’s philanthropic landscape
• Demonstrated proficiency in various fundraising and tech platforms including Microsoft Office Suite / 365
• Ability to learn new systems & platforms with exceptional analytical skills to enhance efficiency and innovation
• Adept at handling confidential donor information
• This is full-time; REMOTE position and can be based anywhere within the United States and provides a flexible & non-traditional work schedule (relocation expenses not provided)
• Evening and weekend schedule supporting leadership meetings, video conferences, events, and operations
• Other Travel: Up to 20 % non-local travel required to support site visits and departmental meetings

Responsibilities

• Process all incoming gifts, including checks, wires, and donations received through third-party platforms
• Issue timely and accurate receipts and acknowledgements to donors
• Manage and reconcile third-party platform gifts, ensuring proper donor and gift entry in the donor database
• Maintain and clean donor records in the donor database, ensuring consistent and accurate information
• Liaise with frontline fundraisers to ensure proper entry of contact, opportunity, and account information
• Regularly audit and maintain new and updated donor records, resolving discrepancies as needed
• Support the monthly reconciliation process in partnership with the Development Operations and Finance teams
• Lead and assist with data cleanup projects that strengthen the accuracy and efficiency of the donor database
• Document current and new processes related to this role and provide recommendations for process refinement

Benefits

• Flexible Unlimited Paid Time Off
• Generous holiday schedule (including a paid week off between winter holidays)
• Matching 401k contributions up to 4% with no vesting requirement
• 100% company-paid health benefits for employees and their dependents
• Professional development, leadership development and events/conferences
• Paid time off to volunteer with the non-profit of your choice
• One-week all-inclusive onboarding experience