Sales Operations Associate

Summary

Join Beyond Finance, a company dedicated to helping Americans escape crippling debt, as a Sales Operations Associate. You will support sales agents, ensuring they meet expectations, and provide customer support. The ideal candidate has sales and customer service experience, can interpret sales metrics, and is goal-oriented. You will contribute to maintaining good customer relationships and smooth sales team operations. The role offers a competitive salary, annual bonus, and excellent benefits. Beyond Finance fosters a collaborative and supportive work environment.

Requirements

• 1-2 years experience supporting inside sales environment
• Experience working in a CRM, preferably Salesforce
• Basic experience in Excel or Google Sheets
• Experience supporting a team
• Forward looking thinker, who actively seeks opportunities and proposes solutions
• Highly resourceful team-player, with the ability to also be effective independently
• In-depth understanding of sales principles and customer service practices
• Excellent communication skills
• Analytical and multitasking skills

Responsibilities

• Provide day to day auditing and review sales agents call recordings
• Find discrepancies in sales process and provide reporting
• Provide data to help the sales management team
• Monitor performance indicators
• Manage sales tracking tools and report on important information

Benefits

• Considerable employer contributions for health, dental, and vision programs
• Generous PTO, paid holidays, and paid parental leave
• 401(k) matching program
• Merit advancement opportunities
• Career development & training