Associate Director, Clinical Recruiting

Summary

Join Spring Health's Provider Operations team as the Associate Director of Clinical Recruiting, leading a rapidly growing team responsible for building and retaining a high-quality provider network. You will drive strategic decision-making for clinical recruiting, collaborate cross-functionally, develop provider hiring forecasting models, and lead the process of assessing and operationalizing new provider partnerships. This role requires deep recruiting leadership experience in a high-growth environment, a strong understanding of the provider market, and data-driven analytical skills. The position offers a competitive salary, stock options, and a comprehensive benefits package, including health, dental, vision, 401k matching, paid time off, parental leave, and various wellness programs.

Requirements

• Deep recruiting leadership & people management experience in a high-growth, start-up environment
• Deep understanding of the provider stakeholder & market; provider-first attitude
• Data-driven, analytical, and operational in nature
• Excellent written, verbal, and listening communication skills
• Ability to manage and influence cross-functional teams
• Creative, collaborative, sharp, humble, and goal-oriented

Responsibilities

• Drives all top-down strategic decision-making for Clinical Recruiting function, from operational and organizational needs to changes in recruitment strategy to data and reporting needs
• Collaborate with our BI and Analytics teams to develop and evolve provider hiring forecasting models
• Monitor provider capacity and collaborate cross-functionally to strategize and execute on creative and forward-thinking provider growth tactics
• Develop and maintain mental health provider market analyses and research to inform growth strategies and internal operations (e.g. provider rate adjustment proposals)
• Lead the process by which we assess, gain leadership buy-in to employ, and operationalize new types of provider partnerships (e.g. dedicated, part-time, group practices)
• Develop scalable member preference reporting and analyses to inform diversity-driven provider growth strategies (e.g. interest in in-person care, importance of race/ethnicity, etc.)
• Research and implement new tools, including AI-driven solutions, to streamline workflows, enhance efficiency, and support the team’s scalability
• Identify opportunities to optimize recruiting workflows and implement process improvements that reduce time-to-hire and increase quality
• Monitor trends and best practices in clinical recruiting and mental health provider hiring to keep strategies innovative and competitive
• Lead ongoing process improvement exercises for our rapidly scaling Clinical Recruiting team (e.g. new ATS assessments/implementations, hiring prioritization tools/processes)
• Represents Clinical Recruiting in external discussions, including outlining provider recruitment strategy to customers; coordinates provider growth content for customer launch updates
• Guide internal team members and cross-functional partners to improve Clinical Recruiting reporting and dashboarding, as we drive towards high quality and increased efficiency
• Leads headcount planning for Clinical Recruiting, including business case development for alignment with C-suite, Finance, and People

Benefits

• Health, Dental, Vision benefits start on your first day at Spring
• You and your dependents also receive access to One Medical accounts
• HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• We offer competitive paid time off policies including vacation, sick leave and company holidays
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes