Director - Clinical Operations Strategy

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as Director - Clinical Strategy. This role focuses on growing Veeva’s R&D market share within the small-and-medium-sized biotech and pharma channel. You will provide guidance to sales teams, conduct customer need identification sessions, and consult with SMB customers on leveraging the Veeva Clinical Operations Platform. Leverage your industry expertise to drive customer success and contribute to product development. Present at industry conferences and create thought leadership content. This position offers flexibility to work from home or in the office.

Requirements

• 10+ years of experience working within or for the clinical area (clinical) of life sciences (at a CRO, Sponsor, consulting firm, or eClinical vendor)
• Understanding of global drug development, clinical trial process, ICH/GCP guidelines
• Ability to hold meaningful conversations with heads of clinical operations and IT regarding the eClinical applications and their use within clinical trial execution
• Ability to travel for customer meetings and presentations

Responsibilities

• Provide guidance to sales teams in driving new opportunities in the SMB market
• Support sales opportunities by conducting customer need identification and education sessions
• Consult with SMB customers on how to leverage the Veeva Clinical Operations Platform to transform business operations
• Leverage industry expertise to guide clients in their ongoing use of Veeva clinical applications to drive customer success
• Develop strategy and messaging for customer adoption of new features and functionality of existing customer base
• Provide business and capability guidance to the product team in support of new or enhanced functionality for our Clinical applications
• Gather product and services feedback and input from customers so that Veeva can continue to iterate and improve
• Present at industry/corporate conferences, facilitate webinars, and author articles and thought leadership content
• Other special projects as assigned

Preferred Qualifications

• 2+ years experience working for an eClinical software company and/or consulting firm
• Proven track record of thought leadership through industry presentations, publications, or other mechanisms
• Experience selling software and/or services to life sciences organizations
• Understanding of the SMB market and dynamics

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program