Associate Director of Data Operations

Summary

Join GWI as an Associate Director of Data Ops and manage two teams responsible for data quality and integrity. You will oversee data processing from consumer surveys, ensuring accuracy and loading it onto the customer platform. Drive improvements in tooling, documentation, and workflows, leading cross-team initiatives. Collaborate with colleagues across various departments. The role requires proven team leadership, data quality appreciation, experience with data pipelines and Python/SQL, strong communication, and understanding of business goals. GWI offers a comprehensive benefits package including generous time off, flexible work options, family-focused flexibility, professional development, and a commitment to employee well-being and community.

Requirements

• Proven team leading/management experience, preferably within Data Operations or similar function
• An appreciation for data quality, attention to detail, and thoughtful documentation
• Experience working with structured data pipelines in a collaborative team-based environment using shared code, tools, and workflows
• Demonstrable experience using Python/SQL to manipulate and transform data
• A collaborative mindset and willingness to contribute to team culture and shared goals
• Strong communication skills, with the ability to explain technical topics clearly and contribute to an open, supportive team culture
• An understanding of how your team’s work supports broader business goals, and the ability to apply that perspective to your projects

Responsibilities

• Manage two teams that oversee the quality and integrity of our data throughout the pipeline
• Manage the team's efforts in processing data from various consumer surveys, ensuring its accuracy and loading it to our customer platform
• Drive improvements in tooling, documentation, and workflows while leading cross-team initiatives
• Report to senior leadership within the Data Org and collaborate closely with colleagues across Data & ML Automations, Research, Engineering, and Product to support the delivery of our core offerings

Benefits

• 25 days annual leave
• End-of-year office closures
• Flexitime
• Early Friday finishes
• Work-from-anywhere options
• Work from home' budget
• Carer days
• Enhanced parental leave
• Private insurance for you and your your family
• Accredited learning programs
• A commitment to mental and physical health
• Reward and recognition programs
• Career development opportunities
• DE&I committee
• Volunteer options
• 100% donation matching
• Payroll giving options
• Generous training budget, including a fully paid international conference each year for Engineering and Data Science roles
• Mobile phone contract and restaurant ticket options
• Private health insurance plan