Associate Director, GTM Strategy and Operations

Summary

Join Deel as an Associate Director, GTM Strategy & Ops and lead the optimization of global expansion efforts. You will manage cross-functional initiatives, streamline processes, and provide strategic insights to drive operational efficiency. This role demands a strong operational background, exceptional project management skills, and the ability to navigate complex global expansion in a fast-paced environment. You will manage operational initiatives for Deel’s global expansion, develop scalable processes, collaborate with cross-functional teams, analyze market needs, and oversee client onboarding. Furthermore, you will manage resources, drive continuous improvement, provide insights to leadership, establish KPIs, and lead a team of operations professionals.

Requirements

• 10+ years of experience in operations management, with at least 4 years in a senior role overseeing global expansion or market entry
• At least 3-5 years of experience managing and leading a team, with a proven ability to guide, mentor, and develop team members in a leadership capacity
• Proven experience managing complex, multi-functional projects in high-growth, global environments
• Strong operational and project management skills, with experience scaling operations across international markets
• Expertise in building and optimizing processes for efficiency and scalability
• Ability to work cross-functionally with diverse teams (sales, legal, finance, HR, product, etc.)
• Excellent problem-solving skills and experience identifying operational risks and developing mitigation strategies
• Strong leadership experience, with a track record of managing and developing high-performing teams

Responsibilities

• Lead and manage operational initiatives for Deel’s global expansion into new markets, ensuring smooth execution and timely delivery
• Develop and implement scalable processes that align with Deel’s growth objectives in new regions
• Collaborate with cross-functional teams (sales, legal, HR, finance, and product) to ensure smooth market entry and service delivery
• Analyze market-specific operational needs and implement solutions that support localization and compliance requirements
• Oversee the operational aspects of onboarding new international clients and partners, ensuring a seamless customer experience
• Manage the coordination of resources, budgets, and timelines for expansion projects
• Drive continuous improvement of operational workflows, identifying and implementing efficiencies
• Provide insights to senior leadership on expansion progress, risks, and opportunities
• Establish KPIs and track operational performance across new regions to measure success and identify areas for improvement
• Lead and mentor a team of operations professionals, ensuring professional development and high performance

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available