Associate Manager, Social Media

Summary

Join Henry Schein One as a remote Social Media Strategist and Community Manager! You will develop and execute social media strategies, manage online communities across multiple platforms, and collaborate with internal stakeholders. Responsibilities include monitoring brand channels, engaging with influencers, and creating engaging content. This role requires 6-8+ years of experience in social media management for large brands, particularly in regulated industries, along with a Bachelor's degree. Excellent communication, analytical, and problem-solving skills are essential. A competitive compensation package, including benefits like medical, dental, vision, 401k, PTO, and parental leave, is offered.

Requirements

• Have 6 to 8 or more years of increasing responsibility in terms of any applicable professional experience
• Have a Bachelor's Degree or global equivalent in a related discipline
• Have experience in managing social media and community for large brands, particularly in regulated industries
• Have prior experience with social media and digital communication tools
• Be willing to experiment with new approaches and tools
• Have expertise in creating processes and guidelines for scalability
• Possess good instinct and strong judgment, especially in scenarios that require quick decision-making
• Have an excellent understanding of industry practices
• Have strong proficiency with tools, systems, and procedures
• Possess strong planning/organizational skills and techniques
• Possess strong decision-making, analysis, and problem-solving skills with the ability to multi-task
• Have excellent verbal and written communication skills
• Have strong presentation and public speaking skills
• Have strong interpersonal skills
• Have strong conflict resolution skills and the ability to deliver difficult messages
• Have the ability to build partnerships at all levels within the company and externally
• Have good negotiating skills
• Be able to resolve complex issues in effective ways
• Possess project management, consultative skills, and the ability to manage a budget

Responsibilities

• Integrate with internal stakeholder groups (Marketing, Sales, Customer Success, Service & Support, Product, Legal, Engineering, and Human Resources) to understand their goals, objectives, and challenges, and optimize processes and communication
• Define Henry Schein One’s ongoing position on social media use by identifying effective goals and strategies
• Optimize investments in and manage company relationships with social media marketing, monitoring, management, and analytics vendors
• Manage engagement, communication, and strategy across all Henry Schein One social media communities (Facebook, LinkedIn, Twitter, TikTok, and emerging channels) to engage the community and drive brand awareness and affinity
• Execute ongoing monitoring of brand social channels and relevant online conversations, identifying opportunities to engage, while understanding, addressing, and surfacing customer insights
• Gauge sentiment and inform strategic development of content by surfacing meaningful qualitative and quantitative insights from our communities
• Engage with influencers and the community through social listening and proactive outreach
• Evolve, adapt, and improve community engagement strategies and guidelines
• Ideate and execute unique, engaging social media activations to develop innovative custom content tailored to each channel/community
• Contribute and drive channel-specific programming calendars that cater to targeted audiences and ladder up to overall marketing and business goals
• Ensure social media experiences and campaigns meet marketing objectives and branding guidelines, protecting the integrity of the Henry Schein One and product brands and driving sales to profit the business
• Champion groundbreaking social media and marketing programs in the B2B Healthcare space, delivering dynamic high-value online experiences

Preferred Qualifications

Have a Master's degree or global equivalent

Benefits

• Competitive compensation ($84,000-$105,000 base salary range + 10% bonus)
• Excellent benefits package including Medical, Dental and Vision Coverage
• 401K Plan with Company Match
• Paid Time Off (PTO)
• Paid Parental Leave
• Short Term Disability
• Work Life Assistance Program
• Health Savings and Flexible Spending Accounts
• Education Benefits
• Worldwide Scholarship Program
• Volunteer Opportunities
• A great place to work with fantastic people
• A career in the healthcare technology industry, with the ability to grow and realize your full potential
• Professional development opportunities