Associate Partner Alliance Manager

Summary

Join Twilio as an Associate Partner Alliance Manager, NAMER, and deepen strategic relationships with key data warehouse and AdTech partners. You will lead joint business planning, drive execution across teams to deliver partner-sourced and partner-influenced revenue, and build field-level alignment. Responsibilities include managing relationships with Snowflake, Databricks, Google, LinkedIn, Meta, and Snap, and driving adoption of key integrations like CAPI. You will work closely with partner marketing to execute joint demand generation strategies. The role requires 3-5 years of experience in partner management, a proven track record of exceeding revenue targets, and deep domain expertise in advertising and marketing technology. A BA/BS degree is required. This remote role, based in the USA, offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.

Requirements

• 3-5 years of experience in partner management, strategic partnerships, business development, or management consulting
• Proven track record of exceeding revenue targets and driving measurable business outcomes through partner ecosystems
• Experience managing complex technology partnerships—ideally in Customer Data Platforms (CDPs), martech platforms (e.g., Adobe, Salesforce, SAP, Oracle), or adjacent SaaS environments
• Demonstrated success in building and scaling strategic partner programs that deliver long-term revenue growth and customer impact
• Strong analytical and data-driven approach; able to make decisions based on insights and continuously optimize partner performance
• Deep domain expertise in advertising, data infrastructure, and/or marketing technology
• Familiarity with complex solution selling processes; skilled at building consensus and executive-level relationships
• Excellent cross-functional collaboration skills; comfortable navigating ambiguity in a fast-paced, high-growth environment
• Self-starter with strong organizational skills and a bias for action
• BA/BS degree required

Responsibilities

• Develop, refine, and execute the regional partner strategy to support Twilio Segment’s growth across the data and advertising technology ecosystems
• Own strategic relationships with key data warehouse partners (Snowflake, Databricks), driving partner-sourced and influenced revenue through field alignment and enablement
• Manage advertising tech partners (Google, LinkedIn, Meta, Snap), ensuring strong partner engagement and supporting CAPI integrations that generate measurable customer and revenue impact
• Define and execute joint business plans and go-to-market motions with partners, including enablement, lead sharing, marketing, and pipeline development
• Conduct territory and opportunity planning with Segment sellers and partner teams to identify and prioritize high-impact initiatives
• Revenue Growth & Adoption Drive adoption of strategic partner integrations—especially AdTech CAPI offerings—by working cross-functionally with customer success managers, partner engineers, and field teams
• Support and track performance of co-sell and sell-with motions, ensuring accurate attribution of partner-influenced revenue and incentive-based activity
• Build and manage a partner-sourced and influenced pipeline, and report against performance targets including customer adoption metrics, revenue contribution, and integration usage
• Internal & External Enablement Educate and activate partner field teams on Twilio Segment’s Customer Data Platform (CDP), with a focus on value proposition, integration use cases, and market differentiation
• Lead internal enablement efforts, ensuring Twilio CSMs and field teams understand how to leverage partners to drive customer success and revenue
• Collaborate with Marketing to develop and execute joint campaigns, secure MDF funding, and drive demand generation activities
• Collaboration & Operational Excellence Build strong relationships across internal functions—Sales, Marketing, Product, Services, and Partner Operations—to align on strategy and execution
• Lead quarterly business reviews (QBRs), executive alignment meetings, and regular performance check-ins with partners
• Coordinate with Product and Partner Engineering to influence roadmap prioritization for key integration use cases and co-developed solutions
• Support onboarding of new partners aligned to strategic gaps and whitespace opportunities in the ecosystem

Preferred Qualifications

• MBA is a plus but not required
• Excellent written and verbal communication skills with strong executive presence
• Proven ability to influence and build trusted relationships across all levels of an organization, both internally and externally
• Experience working with Databricks, Snowflake or similar data warehouse solutions as a strategic partner
• Familiarity with API-first, developer-centric platforms and modern data stack technologies
• Understanding of CPaaS, CCaaS, CDP, or marketing automation tools and how they fit into enterprise technology ecosystems
• Experience in high-growth, fast-paced SaaS environments with demonstrated adaptability and resourcefulness
• High energy, collaborative mindset, and a willingness to travel as needed to support partner engagement and field activities

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program