Associate Product Manager

Summary

Join Housecall Pro as an Associate Product Manager and own features within a product area. Collaborate with leadership to define strategy, prioritize tasks, and develop product roadmaps. Partner with cross-functional teams to shape requirements that benefit service providers. Deliver features and product enhancements impacting Housecall Pro's growth. This role requires strong product management skills, excellent communication, and a passion for user experience. Housecall Pro offers a generous benefits package including health insurance, paid time off, equity, and tech reimbursements.

Requirements

• 1+ years of experience in product management
• Bachelor's degree in related field or equivalent work experience

Responsibilities

• Discover and explore what truly motivates our Pros - their needs, desires, concerns, and the reasons they choose our products over others
• Transform how our customers are introduced to our Fintech and Business Solutions products through continuous experimentation
• Uncover insights about how our users think and act
• Create hypotheses for strategies to drive product adoption
• Devise quick, creative solutions to test your hypotheses
• Collaboratively design event models and user flows, introducing innovative ways to represent the customer journey
• Work with Design and Engineering to develop wireframes
• Plan and oversee the entire process from the initial idea through to its final implementation, making sure every step is well thought out and executed
• Develop clear plans to measure how successful your experiments are, ensuring you can track progress and make necessary adjustments
• Clearly explain plans and build shared context across your team and other functions to make sure everyone is on the same page

Preferred Qualifications

• Experience using ‘growth stack’ tools a plus (i.e. Amplitude, Segment, Braze, Launch Darkly and others that enable product managers to rapidly experiment and measure results)
• Experience in payments, consumer financing, early or growth stage companies
• Passionate about user experience and deep customer empathy
• Strong product management skills, including the ability to think and operate across multiple domains at high and low altitudes while leading e simultaneous complex projects
• Excellent collaborator and communicator, both written and verbal, enabling you to engage and inspire teams and stakeholders
• Problem focused forward thinker with a passion for solving complex challenges with innovative, simple ideas
• Genuine humility paired with curiosity and a growth mindset that drives you to learn, investigate, and ask the “why”

Benefits

• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• 401(K)
• Flexible time off
• Paid parental leave
• Tech reimbursement
• Other company benefits