Associate Product Manager

Summary

Join Housecall Pro as an Associate Product Manager to support product growth and optimization. You will assist in research, planning, and execution, collaborating with various teams to define and prioritize product requirements. Daily tasks involve market research, data analysis, strategy development, and collaboration with stakeholders. You will also plan product execution, create roadmaps, and contribute to product launches and iterations. The ideal candidate possesses 1+ years of product management experience, a bachelor's degree, and strong project management and communication skills. Housecall Pro offers a generous benefits package including health insurance, paid time off, equity, and more.

Requirements

• 1+ years of experience in product management
• Bachelor's degree in related field or equivalent work experience

Responsibilities

• Think. Help identify market opportunities and contribute to product vision and strategy
• Conduct in-depth interviews, surveys, and market research
• Analyze customer and business data
• Draft and present strategy and product overview documents
• Explore. Collaborate with key cross-functional stakeholders (e.g. Design, Analytics, Engineering, Product Marketing, Strategy, and Operations) to inform and validate compelling solutions to the problems/opportunities in your product area
• Support stakeholders with sound design instincts and clear thinking
• Co-create user flows that capture insightful data
• Partner with business and go-to-market functions to refine product (e.g. positioning, pricing, risk management, and operational requirements)
• Conduct user testing to validate solutions
• Plan. Effectively plan how to go from idea to delivered product and communicate that plan to others
• Create, update, and communicate roadmap
• Plan day-to-day operations of the product team in an agile environment
• Build. Drive the execution of building features and functionality and maintain momentum across stakeholder groups
• Launch & Learn. Pull together everything needed to effectively launch, measure, learn, and iterate quickly to improve the product and its performance
• Create measurement plans to monitor usage & performance, recognize irregularities, and perform root cause analysis to solve problems
• Contribute to and support adoption plans
• Rapidly develop post-launch product iterations

Preferred Qualifications

• Experience using ‘growth stack’ tools a plus (i.e. Amplitude, Segment, Braze, Launch Darkly and others that enable product managers to rapidly experiment and measure results)
• Passionate about user experience and deep customer empathy
• Strong project management skills, including the ability to think and operate at high and low altitudes and lead multiple complex projects simultaneously
• Excellent collaborator and communicator, both written and verbal, enabling you to engage and inspire teams and stakeholders
• Forward thinker with a passion for solving complex problems with innovative, simple ideas
• Genuine humility paired with a growth mindset that drives you to learn, investigate, and ask the “why”

Benefits

• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• 401(K)
• Flexible time off
• Paid parental leave
• Tech reimbursement
• Other company benefits