FedSync is hiring a
Associate Program Analyst, United States

Summary

The Analyst role at FedSync involves understanding customer needs, supporting solution development, coordinating implementation, and providing continuous support during operations. The Analyst is also responsible for documenting business needs, creating process documents, tracking KPIs, managing SharePoint lists and websites, performing support tasks, and creating quality content.

Requirements

• US citizenship - required
• Bachelor’s degree- required
• Knowledge and experience in Microsoft SharePoint, including Office 365 - required
• Intermediate experience with Data Analysis, including MS Excel and other spreadsheet software experience - required
• 1-2 years previous government contracting experience - required

Responsibilities

• Understand the customer’s need
• Support activities required to develop a solution
• Coordinate its implementation
• Provide continued support of the customer’s requirements during continuous operations phase of the product or service
• Work closely with customer team to document business needs and recommend process improvement
• Assist in developing and tracking Key Performance Indicators (KPI)
• Assist in tracking and managing SharePoint lists and libraries, and as well public facing website content
• Perform support tasks, including but not limited to, record meetings, taking notes, setting up meetings and calendar invites, procuring office/meeting space, and managing shared document libraries
• Creating and maintaining quality content, including, briefings for clients, high-impact presentations, project plans and related documents
• Work closely with the client in the day-to-day activities of the client’s program

Preferred Qualifications

Active public trust clearance - preferred