Associate Program Manager

Summary

Join Coupa as an Associate Program Manager and play a pivotal role in supporting the Governance, Risk, and Compliance (GRC) team. You will be responsible for team operations, program management support, alignment and communication, roadmap and performance management, and process improvement. This role requires strong organizational skills, proficiency in project management tools, and excellent communication skills. The ideal candidate will thrive in a fast-paced environment and have experience in team operations or project management. Opportunities for expanded authority and leadership exist as the team matures. This is a remote position.

Requirements

• Bachelor’s degree in business administration, project management, or a related field (or equivalent experience)
• 3+ years of experience in team operations, project/program management, or a similar role
• Proficiency in project management tools (e.g., Asana, Jira) and collaboration platforms (e.g., Confluence, Slack)
• Strong organizational skills with the ability to manage competing priorities and deadlines
• Excellent written and verbal communication skills to drive alignment and transparency

Responsibilities

• Organize and maintain team data, Confluence pages, websites, and project documentation
• Develop and refine templates, workflows, and tools (e.g., Asana) to improve project efficiency and governance
• Establish standardized processes for tracking, documenting, and sharing key team information
• Coordinate and support the execution of projects and programs, ensuring deadlines and milestones are met
• Lead select projects, taking ownership of their execution while coordinating with team members and stakeholders
• Monitor project performance, risks, and issues, escalating concerns as needed
• Keep the team aligned with priorities and ensure updates are shared effectively across all members
• Act as a point of contact for cross-functional communication, fostering collaboration with IT, HR, and other departments
• Develop and manage a communications plan to share updates, performance metrics, and roadmap progress with stakeholders
• Maintain and update the team roadmap to ensure alignment with organizational goals
• Monitor team capacity and performance, reporting on metrics and progress to the Senior Director
• Create dashboards and reports to track goals, performance, and project milestones
• Identify inefficiencies in current team workflows and recommend solutions to streamline operations
• Help the team adapt to new tools, processes, or organizational changes, ensuring smooth transitions and adoption
• Document processes, decisions, and learnings to ensure long-term knowledge retention
• Create and maintain resources to onboard new team members and enhance team knowledge-sharing

Preferred Qualifications

• Experience developing reports and dashboards for performance tracking
• Adaptability : Comfortable working in a dynamic, evolving environment
• Collaboration: Skilled at bringing diverse groups together and fostering alignment
• Attention to Detail: Ensures accuracy and thoroughness in documentation and reporting
• Initiative: Takes ownership of tasks and identifies opportunities for improvement
• Communication: Communicates clearly and effectively across diverse teams and levels

Benefits

Remote work