Marketing Operations Associate Manager, Manager

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Marketing Operations professional in our EU Marketing team. This role blends strategic consulting and operational execution, focusing on improving marketing automation processes. You will analyze campaign performance, develop training materials, and provide data-driven insights to enhance marketing efforts. The ideal candidate possesses extensive experience in marketing automation (Marketo), CRM, and data analytics within a B2B SaaS environment. Veeva offers a flexible work-anywhere policy and a comprehensive benefits package.

Requirements

• 5+ years of experience in supporting global campaign deployment and optimization with a strong understanding of key concepts, including campaign planning, execution, testing, and metrics within a B2B enterprise software environment
• Demonstrates a strong ability to think through marketing operations strategies with the team and enable them to execute with speed
• CRM and Marketo (or equivalent) proven working knowledge/certification required
• Persona-focused database segmentation and augmentation expertise
• Strong Excel expertise
• Ability to build relationships working in a cross-functional global environment
• Possesses proven data manipulation and analytical capabilities designed to translate raw marketing data into performance improvement insights and can communicate related recommendations through storytelling that drives impactful and measurable change
• Critical thinking, attention to detail, and problem-solving skills required
• Hands-on, strong team player with a positive attitude and excellent oral and written English communication skills
• Ability to own and deliver on multiple strategic projects under aggressive timelines within a multinational matrixed team structure
• Proven ability to excel in a dynamic environment
• Bachelor's degree required

Responsibilities

• Produce quarterly, high-quality campaign analyses and identify trends that provide early insights with the goal of improving ABM, event, and digital campaign performance across the EU
• Establish a semi-annual marketing automation trend and best practices communication to optimize channel outreach, program conversions, and overall target database engagement
• Partner with regional marketing leaders to translate marketing data into actionable insights to help drive continuous performance improvements
• Be regarded as the in-house expert consultant for our EU team to create optimized campaign journeys, enhanced nurture programs, and persona-focused segmentation
• Develop a library of training content for marketing automation topics such as persona-based data segmentation, Pardot engagement studio best practices, and email testing
• Deliver quarterly campaign performance metrics and provide proactive recommendations for maximizing account engagement, opportunity creation, campaign influence, and marketing spend optimization
• Produce Veeva Summit event reporting and be fully capable of providing weekly and post-event analytics to both operational and executive-level audiences

Preferred Qualifications

• Analytics platform (Tableau, Sigma, etc.) experience or equivalent
• Basic knowledge of SQL or other database expertise
• Advanced technical skills in HTML coding, CSS, JavaScript
• Digital marketing knowledge: web tracking, Google Analytics
• Vendor management experience
• Life sciences industry experience is a plus

Benefits

• The chance to work with a genuine market leader
• Opportunities for progression - the sky is the limit!
• Incredible support from the wider team, and a best-in-class tech stack to help you be successful in your role
• Work anywhere policy - Yes, you can utilize our office spaces, or work remotely when you need to
• A wide range of perks & benefits - Don’t just take our word for it, apply here and find out more!