Associate Project Manager

Summary

Join Juvare, a SaaS company specializing in enterprise resilience solutions, as a Project Manager. You will lead software implementation projects, managing scope, budget, and timelines while ensuring client satisfaction. This role requires strong communication, financial management, and risk mitigation skills. You will collaborate with various teams, including sales, client success, and product engineering. The position offers a competitive benefits package and opportunities for professional growth. The ideal candidate possesses a Bachelor's degree, extensive project management experience, and a client-facing background. Location options include Atlanta, GA; Charlotte, NC; or remote work.

Requirements

• Bachelor’s degree required
• 4+ years technology project management required
• 3+ years in client facing project management roles required
• Active Public Trust Security Clearance (or higher), or be able to pass a PTSC background check
• Client project experience in one or more of the following industries: emergency management; federal, state, or local government; healthcare; education; defense; aviation; or transportation
• Excellent verbal, written and presentation skills
• Firm grasp of project financial management and executive-level reporting
• Keenly adapt at clarifying, documenting, and facilitating the resolution of issues and conflicts
• Demonstrated ability to identify and manage project risks, including risk mitigation and contingency planning
• Superior ability to handle stress and prioritize competing priorities and changing deadlines
• Ability and willingness to travel to client or internal company sites

Responsibilities

• Serve as the primary contact and advisor to multiple clients for software implementations and enhancement projects ranging from two weeks to continual
• Manage scope, budget and go-lives, anticipating problems and complications, and facilitating mutually agreed solutions that preserve the schedule and budget
• Identify and proactively document execution, client, and resource risks, while defining and managing mitigation and avoidance plans
• Is accountable for bringing all project issues, conflicts, and decisions to successful closure while maximizing positive client impact
• Interact regularly with clients, managing expectations and communicating progress
• Own financial responsibility for the project, including planning, budgeting, reporting, and forecasting resource costs and ensuring project performance is reflected accurately in revenue recognition
• Partner with delivery leaders to manage resource load across the team, matching skill sets to client needs and ensuring teams have adequate skill sets to run autonomously
• Work closely with the Client Success team to ensure growth and retention of client accounts, while managing scope of current implementations
• Assist the Sales and Client Success team with responses to Requests for Proposal and scoping new professional services work
• Partner with Product Engineering team on integrations and enhancements necessary to deliver work scope
• Other duties as assigned

Preferred Qualifications

• PMP or similar project management certifications a plus
• Situational Leadership skills preferred
• Experience with Agile project  management methodologies a plus
• Familiarity with NetSuite a plus

Benefits

• Health insurance
• Life insurance
• 401K with corporate match
• Tuition reimbursement
• Unlimited PTO
• Community volunteer opportunities