Remote Associate Quality Assurance

Summary

Join Chomps, the fastest-growing meat snack brand, as a Quality Assurance Associate to maintain quality and safety standards of products. Perform QA inspections, document issues, assist in investigations, and support recall plans.

Requirements

• 4+ years of experience in FS/QA within the meat manufacturing industry
• Bachelor’s degree in food science or related field is an asset
• In-depth knowledge of USDA regulations, labeling requirements, HACCP and GMPs
• Experience with GFSI standards and food safety auditing requirements
• Formally trained in RCA and CAPA
• Strong organizational, analytical, and problem-solving skills
• Excellent communication and collaboration abilities
• Detail-oriented with a commitment to continuous improvement

Responsibilities

• Assist in conducting regular inspections and audits at contract manufacturing plants and repack warehouses
• Support the Quality Assurance Manager to ensure compliance with Chomps quality and food safety standards, USDA-FSIS regulations, and internal company policies
• Help onboard new manufacturing and warehousing partners by assisting in scheduling and being on site for sample and test production
• Assist the Quality Systems Associate with outstanding FS/QA program requirements
• Maintain relationships with third-party QA partners and support teamwork and collaboration in quality improvement efforts
• Participate in product quality investigations with contract manufacturers to identify possible processing errors and improvement opportunities
• Collect and organize data for sensory evaluation dashboards and reporting for our manufacturing partners
• Assist the R&D and operations teams in the creation of process control and product specification sheets
• Be present for sample and test runs of new products
• Collaborate with operations on testing and implementing protein tempering best practices and creating SOPs
• Conduct regular mock recall exercises to test and improve the traceability of products in the event of a recall
• Perform internal product traceability audits to verify the accuracy and effectiveness of Chomps traceability systems in Netsuite and daily documentation and logging
• Schedule biannual training for all new Chomps recall team members
• Maintain recall plan and programs; edit/update after each mock recall drill to continuously improve Chomps systems and readiness
• Assist cross functional teams with development of department specific recall programs and verify procedures are well documented
• Work with sales and operations teams to stay current with all customer recall requirements and documentation
• Schedule and oversee all mock recall drills with co-manufacturers and warehousing partners
• Monitor and analyze consumer and customer complaints related to product quality and safety
• Identify and escalate possible complaint trends
• Create monthly dashboard reporting categorizing complaints by manufacturer, product, customer, and type
• Submit reports to contracted partners and discuss results during weekly meeting

Benefits

• Medical, dental, and vision insurance
• 401K 6% match
• Monthly reimbursements for wellness and home office
• Unlimited PTO
• 10 paid holiday days
• Hybrid & flexible remote schedule
• Paid maternity and paternity leave
• Bi-annual total team in-person activities
• Company-wide Continual Education budget