Associate Sales Engineer

Summary

Join Samsara as an Associate Sales Engineer (ASE) and become an expert in our cutting-edge connected operations technology. You will demonstrate your ability to quickly understand customer needs and answer technical questions, ensuring the proper technical solution is presented. This remote position, open to UK residents, requires expertise in IoT hardware, cloud infrastructure, and API integrations. You will educate customers on technical aspects, act as a liaison between product and sales teams, and champion Samsara's values. The role involves working with diverse industries and building genuine customer relationships. Success requires a team-oriented approach and a passion for digital transformation in physical operations.

Requirements

• BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• Ability to explain complex technical concepts to non-technical audiences
• Basic understanding of electronics and electrical systems
• Well-versed in one of the following: cloud software, networking, automation and control systems

Responsibilities

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations
• Demonstrate quick and efficient discovery to understand customer needs and answer any tech questions with the goal of doing so on a single call
• Be highly available for standard demo/account coverage and temporary technical expertise across the entire Samsara Sales Team
• Understand how our devices are installed (enough to explain to a prospect over the phone)
• Educate customers on technical aspects of APIs, and be able to deploy scripts leveraging the Samsara API to a testing environment on demand
• Be an advocate for your AE's, prospects, and customers when it comes to internal tech conversations
• Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs
• Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices

Preferred Qualifications

• Preferred 1+ years experience working with customers in a pre-sales or support capacity
• Experience tinkering with hardware gadgets, sensors, or vehicles is a plus

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more