Associate Technical Consultant

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Unit4

πŸ“Remote - Canada

Job highlights

Summary

Join Unit4's dynamic team as an Associate Technical Consultant (TechOps) and contribute to the successful implementation of Unit4 ERP solutions. You will work with a global team, primarily on cloud-based installations, providing technical support and guidance to clients. This role involves acting as the technical contact person for projects, assisting with cloud migrations, advising on infrastructure optimization, and collaborating with the CloudOps team. The position requires experience with business systems, APIs, and Microsoft Azure, along with strong problem-solving and communication skills. Unit4 offers a flexible and supportive work environment with a host of benefits and development opportunities.

Requirements

  • 1+ years of working experience in relevant area
  • Familiarity with Microsoft Azure
  • Basic knowledge of SQL
  • A proactive approach to learning and skill enhancement
  • Readiness to tackle challenges with a positive attitude
  • Strong team player with a deep understanding of the value of collaboration and support
  • Customer engagement skills, with the ability to respond to customer needs and build long-term relationships
  • High levels of responsibility and reliability
  • Structured and organized approach to work
  • Results-oriented mindset

Responsibilities

  • Work with the business system Unit4 ERP
  • Perform assignments with new and existing customers, with installations primarily in the cloud
  • Support project members with technical issues
  • Assist in our global cloud migrations strategy
  • Advise customers regarding their infrastructure to ensure optimal performance and scalability
  • Work closely with the CloudOps team to ensure seamless integration and operation

Benefits

  • Uncapped time off policy
  • Remote working opportunities
  • Whole host of great benefits & perks
  • Talent program for high performers

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