Behavioral Health Manager

Summary

Join FOLX Health as a Behavioral Health Manager & Therapist! Lead our growing team, manage the administrative and operational aspects of our behavioral health program, and provide direct patient care. You will execute program strategies, maintain documentation, communicate with the clinical and business teams, and partner with marketing. Manage a team of therapists, providing supervision, facilitating meetings, and driving performance. You will also carry a patient panel and ensure compliance with regulations. This role requires 5+ years of behavioral health experience, 3+ years of supervisory experience, and a Master's degree with a relevant license. The salary range is $120,000 - $130,000.

Requirements

• 5+ years’ experience in behavioral health and/or working with behavioral health providers/networks; direct patient care experience strongly preferred
• 3+ years supervisory experience required
• Master’s Degree in Social work, Psychology or related field; licensed provider (LCSW, LPC, LMHC, PhD, etc) required
• Ability to demonstrate subject matter expertise with behavioral health concepts, principles and methods of treatment, in addition to related standards, best-practices, laws, rules and regulations
• Skilled in planning, organizing and managing diverse, multidisciplinary behavioral health programs
• Skilled in establishing and maintaining effective working relationships with various internal and external teams, representatives and stakeholders
• Skilled in developing, implementing and monitoring behavioral health policies, procedures and standards of treatment
• Ability to demonstrate success in leadership, achieving results, executing/driving work, communication, and patient care
• Ability to use analytical skills to develop new or implement change to existing program functions
• Ability to interpret and explain the implications of planned changes to current state of business
• Ability to problem solve and overcome obstacles to ensure successful program operations
• Proficiency with MS Office/Google Suite applications

Responsibilities

• Execute on strategy to achieve program goals and performance metrics for behavioral health services and related programs
• Define and maintain documentation, that establishes program service standards, addresses issues and escalates appropriately
• Communicate to the broader clinical and business team at FOLX on strategies, services, programs, projects and initiatives related to behavioral health
• Partner with Marketing to develop communications and programs for existing and prospective members, develop content for our community platform and library, and serve as a spokesperson as required
• Foster and maintain strong, effective working relationships with peers across FOLX. Collaborate cross-functionally to proactively anticipate challenges and resolve escalated issues or projects
• Ensure compliance with federal, state and local laws, rules and regulation
• Ensures services and programs align with industry best-practices
• Manage a team of therapists: provide supervision and oversight to other program staff, facilitate team meetings, and drive performance and efficiency metrics
• Assist in hiring, management, coaching, development, and evaluation in individual/team performance, providing continuous feedback
• Provide management level clinical expertise in member care, acting as an escalation point and crisis intervention as required
• Perform chart audits to assess staff compliance with documentation requirements and ensure the program remains in compliance
• Carry a PT panel of therapy members

Benefits

• Salary range: $120,000 - $130,000
• #LI-Remote