Benefits Program Manager

Summary

Join Angi®'s Human Resources Operations team as a Benefits Program Manager! You will manage the implementation, administration, and optimization of employee benefits programs. This role requires strategic planning, operational expertise, and collaboration with internal teams and vendors. You will oversee benefits delivery, ensure regulatory compliance, and manage vendor relationships. The position also involves designing employee communication strategies, developing training materials, and using data analytics for program enhancements. Angi offers a competitive salary, bonus, equity, and a comprehensive benefits package.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 7-9 years of experience in benefits administration, with expertise in program management and implementation
• Strong understanding of employee benefits programs (medical, dental, vision, disability, voluntary benefits)
• In-depth knowledge of benefits-related compliance (e.g., ACA, HIPAA, ERISA) and regulatory requirements
• Proficiency in data analytics and reporting, including the use of Excel, HRIS systems (e.g., Workday, ADP), and benefits administration platforms (e.g., BSwift)
• Excellent organizational and project management skills, with the ability to handle multiple tasks and deadlines simultaneously
• Strong interpersonal skills and a customer service mindset, capable of supporting and educating employees on their benefits options
• High attention to detail and ability to maintain data accuracy in a fast-paced environment

Responsibilities

• Lead the design, implementation, and rollout of new benefits programs or enhancements
• Collaborate with HRIS, payroll, IT, and vendors to ensure seamless integration and functionality
• Oversee ongoing benefits operations, including enrollment, claims escalations, and issue resolution
• Manage vendor relationships, including contract negotiation and performance evaluations
• Serve as the primary contact for escalated benefits issues and complex cases
• Ensure programs comply with federal, state, and local regulations (e.g., ERISA, HIPAA)
• Lead audits, prepare required filings and monitor regulatory changes
• Provide detailed reporting on benefits utilization, costs, and employee engagement
• Design communication strategies to educate employees on benefits programs and changes
• Develop training materials and lead sessions for HR teams, managers, and employees
• Address complex employee inquiries, providing guidance on program options and processes
• Use data analytics and employee feedback to recommend program enhancements
• Stay informed of industry trends to ensure benefits offerings remain competitive and cost-effective
• Drive process improvements to enhance the efficiency and accuracy of benefits administration

Preferred Qualifications

Master’s degree

Benefits

• The salary band for this position ranges from $110,000 - $125,000 commensurate with experience and performance
• This position will be eligible for a competitive year-end performance bonus & equity package
• Full medical, dental, vision package to fit your needs
• Flexible vacation policy; work hard and take time when you need it
• Pet discount plans & retirement plan with company match (401K)