Bilingual Sales Representative

Summary

Join the OTIP Group of Companies (OGC) and contribute to a future that reimagines meaningful benefits support and service. As a Sales Representative, you will be responsible for identifying customer needs, selling insurance products, and building strong relationships with prospects. You will utilize various communication methods, including phone, chat, email, and video conferencing. This role requires a RIBO license (or willingness to obtain one) and at least two years of sales experience in personal lines insurance. The company offers a rewarding salary, bonuses, comprehensive benefits, and professional development opportunities. Flexible work-from-home and hybrid options are also available.

Requirements

• A RIBO license, or willing to obtain within the first 30 days of employment
• A minimum of two years’ sales experience, preferably in personal lines, automobile and property insurance
• Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders
• Superior time management and organizational skills to handle competing priorities
• Intermediate knowledge of Microsoft Office Suite applications
• General office environment (Remote) – must have a dedicated office work environment

Responsibilities

• Tailor interactions by utilizing emerging technology solutions including phone, chat, email, SMS and video conferencing
• Identify customer needs to build on existing products which includes developing contact plans, introducing new products and services and quoting and marketing personal insurance business
• Sell products by establishing contact and developing relationships with prospects, answer incoming communications, follow-up on expiry date cards, re-quote prospects from previous years and cancelled files, and contact leads generated
• Create a trusting environment that fosters new sales opportunities and retention of existing business
• Actively participate within the team unit and independently to continuously contribute to overall business improvement
• Actively own and resolve all customer inquiries, while ensuring the customer effort is minimized
• Accurately process account changes, maintain complete customer documentation, prepare correspondence, and document files for follow up
• Tackle complex insurance-related cases, creatively utilize all available resources until full resolution is met

Preferred Qualifications

Experience using Epic, Salesforce and Company portals

Benefits

• Rewarding salary and bonuses that truly value your dedication
• Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
• Access to a wealth of learning resources, including LinkedIn Learning for professional development
• Flexible work-from-home and hybrid options
• Unlock your potential with opportunities for advancement