LawPay is hiring a
Billing Specialist

Summary

Join AffiniPay as a Billing Specialist to ensure billing accuracy and completeness for the software side of the business. This position reports to the Director of Accounting and requires a solid billing background, understanding of GAAP, and experience working in a high-growth, fast-paced environment.

Requirements

• Bachelor's degree in Accounting, Finance, or similar field preferred
• Experience with Zuora highly preferred
• Experience with SalesForce and Workday preferred
• Experience with Stripe preferred
• Proficiency in Excel
• 2+ years experience in software billing

Responsibilities

• Prepare, verify, and process exception invoicing and credit memo issuance via SalesForce tickets created by Sales, Account Management, and Operations departments
• Update customer accounts for subscription changes, plan changes, and maintain customer data hygiene
• Audit auto-generated invoicing and credit memo runs for completeness and accuracy
• Own accounts receivable responsibilities such as maintaining a clean Aging report and ensuring credit memos are applied accurately
• Work with Operations to resolve outstanding invoice payments
• Ensure receipt of proper documents for sales tax exemptions
• Assist with preparation of balance sheet reconciliations
• Analyze month over month Accounts Receivable balance fluctuations
• Lead efforts to automate processes by developing a deep understanding of source data and end user needs; work across departments to gather data for implementation, design and oversight of processes (i.e. setting up billing and payment schedules)
• Perform analysis of allowance for doubtful accounts based on collections history
• Perform ad hoc analysis and develop or recommend procedures as required
• Document internal controls and processes for accurate and timely financial reporting and make recommendations on improvements
• Lead special projects

Preferred Qualifications

• Outstanding problem-solving skills; ‘can-do’ attitude and resourcefulness combined with ability to propose solutions
• High degree of accuracy and attention to detail
• Exemplary analytical and communication skills
• Superior customer service skills with both internal and external stakeholders
• Solid ability to work both independently and collaboratively with other departments
• Comfortable working in a fast-paced environment; ability to pivot as business priorities shift

Benefits

• Fully covered medical, dental and vision coverage
• Paid time off policy
• 401K or RRSP with a company match
• Competitive compensation packages that include mid-year and end-of-year bonuses and equity options for all full-time employees
• Health Wellness Program
• Parental resources, including 16 weeks of paid time off for primary caregivers
• Professional development opportunities
• Matching Gift Program and organized activities focused on donations, volunteerism and supporting the local communities throughout the country
• D&I initiatives provide educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff