Billing Systems Configuration Analyst

Summary

Join Natera as a Revenue Cycle & Billing System Configuration Analyst and support the company's insurance billing processes and systems configuration. This role involves collaborating with cross-functional teams to enhance and automate key Revenue Cycle Management (RCM) processes. You will configure and maintain billing system parameters, monitor system performance, implement process improvements, update documentation, and provide technical support. The position requires a Bachelor’s Degree or equivalent experience and at least 5 years of experience in data analytics, information systems, or healthcare billing. You will work with protected health information (PHI) and must complete HIPAA/PHI privacy training. Natera offers competitive benefits, including comprehensive medical, dental, vision, life, and disability plans, as well as free testing for employees and their families.

Requirements

• Bachelor’s Degree in a related field OR equivalent years of experience required
• Minimum of 5 years of experience working in data analytics, information systems, health sciences, health insurance and/or healthcare billing
• Must possess knowledge of, and experience with, healthcare service provider revenue cycle
• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance and security no later than the first 30 days of hire

Responsibilities

• Configure and maintain billing system parameters (rules, logic, coding etc.) to ensure accurate and timely billing of products and services
• Monitor and analyze current billing system processes & performance to identify and correct errors
• Implement strategies for continuous process & quality improvements of billing system and ancillary applications
• Update and maintain documentation of billing system configuration and standard operating procedures (SOPs)
• Provide technical support to billing system users; troubleshooting complex problems and recommend solutions
• Prepare timely updates and progress reports to management and other stakeholders
• Collaborate with team members on billing processes to ensure the accurate and timely billing of products and services
• Participate in training and development programs to enhance knowledge and skills related to revenue cycle management and claims denial processes

Preferred Qualifications

• Certified Professional Coder (CPC) certification, a plus
• Experience with genetic testing or laboratory diagnostics, a plus
• Experience with enterprise-level billing & configuration systems, a plus
• Experience with Patient Management (PM) or Electronic Health Record (EHR) systems, a plus
• Experience with Power BI and/or Snowflake, a plus
• Experience in Jira and Confluence, a plus
• Demonstrated commitment, self-motivation, and a strong drive to succeed
• Ability to work in a fast-paced, competing deadline-driven environment
• Advanced proficiency with Microsoft Excel or Google Sheets
• Basic proficiency with SQL to write queries

Benefits

• Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more
• We also offer a generous employee referral program!