Research Billing Analyst

Summary

Join our team as an Epic Applications Specialist! This role involves developing, building, and modifying Epic Research Billing and related applications. You will lead and monitor mid-size to large-scale projects, perform complex analysis and design, and provide ongoing support for Epic clinical applications. Responsibilities include workflow assessments, system integration, and post-implementation training. This position requires strong analytical, problem-solving, and communication skills, along with extensive experience with Epic applications and project management. The ideal candidate will possess a Bachelor's degree or equivalent experience and relevant Epic certifications.

Requirements

• Bachelor’s degree
• 5 years of Epic application experience
• An Associate degree and seven (7) years of Epic application experience will be accepted in lieu of a Bachelor’s
• Epic certification(s)
• Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency withinformation systems technology such as Microsoft Office Products
• Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines
• Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines
• Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions
• Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization
• Detail oriented, strong analytical, organizational, and problem-solving skills
• Excellent oral and written communication skills with technical and clinical audiences
• Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems

Responsibilities

• Lead and monitor midsize to large scale projects within multiple functional departments
• Perform complex designs, implements, maintains, and provides ongoing optimization and support for Epic clinical applications
• Perform workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications
• Work within cross-functional team and with end-users to achieve application integration to meet clinical needs
• Perform builds, upgrades, and system enhancements as needed
• Support applications throughout all phases of implementation
• Deliver post-implementation training, support, troubleshooting, and maintenance
• Configure vendor applications and products
• Maintain system documentation and develop system specifications and procedures
• Define and document user requirements
• Apply project planning and project management methodologies
• Coordinate and lead short duration projects; monitoring project process, progress and results
• Develop test plans, prepare test data and perform system testing
• Provide on-site user support during implementations
• Take on-call for system application support at scheduled times
• Audit data entered by end users
• Troubleshoot and track issues and problems
• Apply systems development methodology to solve problems
• Handle multiple assignments simultaneously