Brand Producer

Summary

Join the team as Twilio’s next Brand Producer! The Brand Producer 4 role will be responsible for project managing various creative and video projects at one time and working directly with stakeholders and vendors. This person must be able to meet tight deadlines, work well under pressure, be very organized and have strong communication skills.

Requirements

• 3+ years experience in a Producer / Project Management role spanning a large digital presence
• Strong analytical skills
• Demonstrated ability to coordinate production operations and negotiate competing priorities against aggressive timelines without compromising quality or cost
• Proactively and creatively solve issues as they arise
• Manage communication and track procurement/resourcing of third party vendors and contractors that collaborate with Creative and Marketing Teams
• Proven track record working with teams across multiple departments (cross-functional groups a plus)
• Leadership capabilities to advise on resource planning, and enforce project standards
• Strong organizational skills, with a keen eye for detail
• Strong verbal, written, listening, and interpersonal skills. Clearly able to communicate project plans, status, issues, risks, and requirements to relevant audiences
• Bachelor’s degree or equivalent experience required

Responsibilities

• Track, quantify, and document the Brand team’s workload and performance
• Maintain documentation of all project requests, publish meeting notes and scrub data daily to make sure projects stay on track and all stakeholders are informed
• Master the processes that enable us to triage inbound requests, define scope, set timelines, assign resourcing, and execute requirements like a well-oiled machine
• Manage our digital asset management tool. Weekly maintenance in Bynder will include tagging approved assets, archiving outdated assets, updating news management, and managing users
• Always be ready to take on challenges and handle all task sizes
• As a Brand Producer, there is no task too small for our attention, and no challenge too daunting to take on
• Interact extensively across all functional teams and project stakeholders within Twilio
• Represent the Brand team well, and guide stakeholders on how to accurately represent the Twilio brand
• Straight forward communication style with no false promises or excuses

Benefits

• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program