Alpaca is hiring a
Brokerage Operations Associate

Summary

The job is for a remote position in a Fintech firm specializing in broker-dealer operations, focusing on ACAT transfers. The role requires 2+ years of ACATS experience, knowledge of Brokerage Clearing operations, Financial industry rules, regulations and laws, and a Series SIE and 99 or higher securities license. The job offers competitive salary, stock options, health benefits starting from day 1, a one-time USD $500 home office setup allowance, and a monthly stipend of USD $150.

Requirements

• 2+ years of ACATS experience
• Knowledge of Brokerage Clearing operations
• Knowledge of Financial industry rules, regulations and laws
• Possess general knowledge of U.S. securities back office operations of a broker-dealer and/or carrying firm
• Ability to Identify relationships, draw logical conclusions and interpret results for use in decision making
• Excellent written and verbal communication skills
• Ability to work independently with attention to detail as well as collaboratively within a team environment
• Providing insights for continuously improving our client experience and providing efficiency
• Ability to work independently in a fast-paced environment with multiple priorities
• Must be able to follow company tenets of: Stay Curious, Have Empathy, Be Accountable
• Be able to work in a remote environment
• Have basic knowledge of SQL, metabase, or other database coding language
• Easily adapt between Microsoft and Google document and spreadsheet solutions
• Be flexible to assist other functional areas when necessary
• Support department initiatives and company vision
• Must be able to change and adapt to the ever-changing regulatory landscape of the financial industry
• Possess a Series SIE and 99 or higher securities license or achieve a passing result on the 99 within the first 180 days of employment

Responsibilities

• Work with and offer assistance to internal and external customers with daily incoming and outgoing Account Transfer Requests
• Assist with rebuilding and formalizing procedures for the transfers process to ensure business continuity
• Assists the Director in processing ACAT transfers in/out activity and prepare for the transition to self clearing in DTCC
• Handle communications with Contra firms, and Transfer Agents
• Process Mass Account Transfers/Conversions (internal and external)
• Serve as the Firm's Subject Matter Expert on Transfers do's and don'ts
• Research and respond to inquiry tickets regarding Account Transfers
• Ensures ACAT requests are processed within the firm's timelines for processing and as outlined by industry guidelines
• Must be familiar with ACAT systems (NSCC), regulations and industry practices that govern both ACATs and non-ACAT transfers
• Able to identify documentation/processing irregularities and outline corrective measures
• Assist with documenting procedures and updates processes as needed
• Process ACAT free deliveries and fail reversals (FRVs)
• Works cross-functionally with other staff to create highly efficient operational processes that avoid control and quality deficiencies and associated monetary losses
• Driving continuous operational improvement, updating of the control framework and undertaking root cause analysis and trend analysis of operational issues
• Support the business unit management with the application of policy frameworks and become established as a referral point for policy related queries
• Assist on automation of daily self-clearing processes collaborating with engineering
• Prepares summary documentation/work papers for special projects/observations, submitting to management for review
• Participates on projects as needed
• Performs other duties and responsibilities as assigned

Preferred Qualifications

• Associate’s degree in a business-related field and a minimum of five (5) years of experience in the areas of ACATS, cash and securities reconciliation, accounting, banking, and/or financial services industry
• Series 7
• Experience processing ACATs on DTCC's portal

Benefits

• Competitive Salary & Stock Options
• Benefits: Health benefits start on day 1. In the US this includes Medical, Dental, Vision. In Canada, this includes supplemental health care. Internationally, this includes a stipend value to offset medical costs
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card