Business Analyst

Summary

Join Touch by AJ Bell as a Business Analyst and play a vital role in delivering impactful change through leading complex projects and supporting junior Business Analysts. You will take ownership of key initiatives, mentor junior team members, collaborate with stakeholders, and conduct thorough operational analysis to identify improvements. Translate complex business requirements into user stories and work closely with development teams and vendors. Help define and uphold Business Analysis standards. This role requires proven experience in business analysis, project leadership, and digital transformation.

Requirements

• Proven experience as a Business Analyst, leading significant projects and supporting team delivery
• Strong understanding of SDLC and experience in delivering digital change initiatives
• Demonstrated expertise in delivering process improvement initiatives, identifying inefficiencies, and implementing effective solutions
• Experience working closely with Product Owners, development teams and other business stakeholders
• Proficiency in gathering and documenting business requirements using various techniques
• Experience of facilitating and managing workshops and meetings (virtual or in-person)
• Familiarity with software concepts such as APIs, databases, and user interfaces
• Excellent communication skills, capable of engaging technical and non-technical stakeholders
• Ability to foster collaboration and guide junior team members without direct line management responsibilities

Responsibilities

• Take ownership of key business analysis initiatives, working collaboratively to ensure project delivery aligns with strategic goals
• Provide mentorship and guidance to junior Business Analysts, sharing best practices and supporting their development within project teams
• Collaborate with stakeholders across the organization to understand business needs and define requirements
• Conduct thorough analysis of operational workflows to identify inefficiencies, bottlenecks, and areas for improvement, and drive the implementation of solutions that align with business objectives
• Translate complex business requirements into user stories and acceptance criteria to support effective solution development
• Work closely with development teams and third-party vendors to deliver solutions that meet business objectives
• Help define and uphold Business Analysis standards and methodologies within the organization

Preferred Qualifications

• Experience in the financial services industry is desirable
• Knowledge of BPMN is desirable
• Comfortable working in a dynamic, fast-paced environment with tight deadlines

Benefits

• Starting holiday entitlement of 26 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 6%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by SimplyHealth
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals
• Hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office