Business Analyst

Summary

Join Backbase as a Business Analyst and work closely with customers and internal teams to ensure successful product implementation. This crucial role involves gathering, defining, and prioritizing project requirements, facilitating workshops, and acting as a product owner. You will guide customers toward achieving their customer experience vision, working collaboratively with stakeholders worldwide. The position requires strong communication, organizational, and cultural sensitivity. Experience in business analysis, preferably within digital banking, is essential, along with proficiency in requirements management and various development methodologies.

Requirements

• Have an University education and degree (preferable business or IT related)
• Have a minimum of 3 years experience in a business analysis role preferably in digital banking or other digital solutions
• Have a passion to work in a client-facing role and are comfortable with facilitating workshops
• Have experience in requirements management and/or process modeling
• Have experience in ‘as-is’ and ‘to-be’ modeling, and gap analysis
• Have knowledge on one or more development methodologies, e.g. SCRUM, RUP, Kanban, Waterfall
• Have an excellent written and verbal skills in English
• Have perseverance and pragmatism to solve complex problems
• Have the ability to work under pressure
• Have the ability to work in a multicultural and international environment

Responsibilities

• Gather, define, and prioritize requirements of the project in close collaboration with the clients
• Run requirements definition workshops to help define customer’s Business requirements and business processes
• Write functional requirements using use case specifications or user stories
• Perform business process gap analysis and manage requirement change
• Act as "product owner" for the project to guide the team making the right choices to maximize project & customer success
• Act as a trusted consultant to our clients and implementation partners

Preferred Qualifications

• Have experience in Financial Services industry
• Have experience with Digital Banking or other Digital Channel Solutions
• Have experience in requirement management tools
• Have experience in project management tools