Business Analyst

Summary

Join Effective School Solutions as a detail-oriented Business Analyst – Sales Operations & Renewals. This role centers on optimizing sales operations, territory planning, renewals, and revenue tracking. You will leverage strong data analysis and financial planning skills, along with Salesforce expertise and project management capabilities, to drive revenue expansion and refine pricing strategies. The position is key to improving sales and renewal processes and developing strategic insights for ESS's growth. You will contribute to sales strategy, performance analytics, pricing optimization, and renewals tracking. ESS offers competitive compensation and benefits, along with excellent career growth opportunities.

Requirements

• Bachelor’s degree in Business, Finance, Economics, or a related field
• 3+ years of experience in sales operations, business analysis, or revenue management
• Proficiency in Salesforce, Excel (pivot tables, VLOOKUPs, and financial modeling), and other BI tools
• Strong analytical and problem-solving skills with the ability to interpret complex datasets
• Experience in developing pricing models, tracking renewals, and monitoring sales performance metrics
• Excellent communication and presentation skills, with the ability to synthesize data into actionable insights
• Strong process and project management skills; highly organized with the ability to manage multiple projects simultaneously in a fast-paced environment

Responsibilities

• Develop prioritization and execution plans for existing geographies
• Update district correlation analysis to identify high-potential districts based on key factors
• Determine the most winnable districts for Directors of District Partnerships by geography
• Optimize discounting strategies and other closing tactics
• Assist with the development of compensation plans, identification of new market opportunities, and territory coverage by rep
• Monitor lead generation performance in Salesforce to assess the ROI of various marketing tactics
• Maintain and update the sales pipeline tracker in Excel to monitor team performance against historical trends
• Develop and prepare Monthly Operating Review (MOR) and Board materials
• Create detailed reports on new account trajectory by rep using Salesforce and pipeline tracker
• Model projections across the account portfolio to quantify the impact of pricing levers
• Track revenue funnels across accounts, monitoring the likelihood and impact of expansions, reductions, and terminations
• Support pricing and discounting strategies for renewals
• Develop and maintain a pricing calculator for current accounts, leveraging historical district data
• Update and refine pricing approaches by district to maximize revenue retention
• Collect NRR data monthly, capturing renewal scores and revenue reports in Salesforce
• Co-lead/facilitate monthly account review calls, capturing data from these calls and creating/distributing summary reports
• Organize and analyze NRR data to create and communicate performance trends
• Update NRR projections based on historical renewal trends and revenue patterns
• Develop and implement tools to track each step of the quote-to-cash process
• Ensure revenue tracking by district remains up-to-date in Salesforce, accurately splitting revenue by service

Benefits

• Competitive compensation and benefits offerings
• Excellent career growth opportunities