Business Analyst

Summary

Join Faptic Technology, a fast-growing technology company in Romania, and accelerate your development in high-performance applications and cloud infrastructure. We are seeking engineers and developers with expertise in software and cloud technologies and a passion for culture and customers. The role involves gathering and documenting business requirements, analyzing processes, translating needs into user stories, facilitating workshops, conducting gap analysis, preparing documentation, supporting product backlog, validating solutions, acting as a liaison between business and technical teams, monitoring project progress, providing user support, and assisting in change management. This position requires a Bachelor’s degree, 5+ years of experience as a Business Analyst (preferably in insurance or the London Market), and experience with AI or technology-driven projects. Strong communication, problem-solving, and Agile methodology skills are essential. Country-specific employment benefits will apply.

Requirements

• Bachelor’s degree in Business, Information Technology, or a related field
• Minimum of 5 years’ experience as a Business Analyst, preferably within the insurance or London Market sector
• Demonstrable experience leading business analysis for IT software development projects
• Strong understanding of Delegated Authority processes and IT systems that support London Market Delegated Authority
• Minimum 6 months of experience working on AI or technology-driven projects is required
• Proven ability to elicit, analyze, and document business requirements and processes
• Hands-on experience with Agile methodologies and active participation in Agile ceremonies (e.g., sprint planning, retrospectives, backlog grooming)
• Exceptional communication and stakeholder management skills
• Self-motivated with the ability to work independently and lead BA activities within a multidisciplinary team
• Strong problem-solving skills and attention to detail
• Comfortable working in a fast-paced, changing environment

Responsibilities

• Gather and document business requirements from stakeholders
• Analyze and map current business processes and identify improvements
• Translate business needs into clear, actionable user stories and acceptance criteria
• Facilitate workshops and meetings with stakeholders and technical teams
• Conduct gap analysis to identify areas for enhancement
• Prepare functional specifications and process documentation
• Support the product owner in backlog grooming and prioritization
• Validate solutions against business requirements through user acceptance testing (UAT)
• Act as a liaison between business and technical teams throughout the project lifecycle
• Monitor and report on project progress, risks, and issues
• Provide ongoing support and training to end users
• Assist in change management and adoption activities

Benefits

Country-specific employment benefits will apply, in accordance with local legislation and practices