IT Technical Business Analyst - Senior

Summary

Join the Motor Vehicle Modernization (MVM) team as a Senior IT Technical Business Analyst to contribute to a large-scale initiative replacing Alberta’s Motor Vehicle and Traffic Safety systems. This role involves analyzing complex business requirements, facilitating requirements gathering sessions, and collaborating with stakeholders to deliver efficient solutions. You will map Alberta's current Carrier driver and vehicle services, providing recommendations for future delivery. Responsibilities include creating user stories, system use cases, and documentation; collaborating with architects and technical leads; supporting UAT; and assisting with project planning. Success requires demonstrated experience in applications serving commercial carriers, understanding of Alberta's Carrier Profiling and Traffic Safety Act, Agile framework experience, and strong analytical and collaboration skills.

Requirements

• Demonstrated experience in applications providing services to commercial carriers, along with expertise in management and oversight to ensure operational efficiency and compliance
• A strong understanding of Alberta's Carrier Profiling
• Experience with Alberta Traffic Safety Act and regulations, particularly as they pertain to Carrier Services
• An understanding of Agile framework through demonstrated experience
• A results driven mindset and able to function independently, while engaging with other stakeholders and team members as required to deliver outcomes
• A thorough understanding and experience using an Agile/Hybrid approach
• Knowledge of and the ability to apply and interpret complex legislations/regulations, policies, and standards
• Ability to work collaboratively and productively to achieving outcomes
• Strong understanding of enterprise application architecture and decomposition principles

Responsibilities

• Analyze and translate complex business and functional requirements into high-level system functionality, ensuring alignment with enterprise architecture and development strategies
• Facilitate requirements gathering sessions and conduct process walkthroughs
• Identify goals and pain points through gap analysis on current state and future state business processes
• Create, review and update user stories, personas and journey maps, as applicable
• Create system use cases, flow diagrams and interactive mock-ups outlining functional requirements, as required
• Document and validate results with subject matter experts and drive the creation of detailed business and functional requirements specification documents
• Collaborate with solution architects and technical leads to support the decomposition of applications into modular components that reflect functional domains and business capabilities
• Work with the technical team to design IT solutions that meet the business requirements and validate the proposed solutions through user acceptance testing (UAT) and ensure they meet the predefined criteria
• Support development of necessary system (non-technical) documentation as well as make recommendations for policy and/or business process enhancements
• Support change management and training to ensure delivery of complex program changes
• Liaise with security and privacy teams to complete security threat risk assessments and privacy impact assessments as required
• Assist with project planning, scheduling and status reporting as required

Preferred Qualifications

Experience with tools such as JIRA