Business Analyst

Summary

Join First Help Financial (FHF), a fast-growing company providing auto loans, as a Business Requirement Analyst. This remote position requires collaborating with various teams to improve credit decisioning and underwriting processes by gathering and analyzing requirements. You will document these requirements, work with the tech team on implementation, and develop KPIs for program performance. The role demands experience in auto finance and business analysis, along with proficiency in programming languages. FHF offers a competitive salary, bonus, and excellent benefits, including health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, and opportunities for career growth.

Requirements

• 3+ years of experience as a Business Analyst, Business Systems Analyst, or software developer, credit risk analytic role is required
• Experience in auto finance (heavy focus in originations and operations) is required
• Bachelor’s degree in STEM (Statistics, Technology, Engineering, Mathematics) and Data Science, Analytics preferred
• Proficiency in programing languages such as Java, JavaScript, TypeScript, Python, SQL, JSON, etc
• Strong written communication, project management, and problem-solving skills
• Experience in managing cross-functional collaboration with internal and external stakeholders
• Demonstrated historical career stability

Responsibilities

• Collaborate with the Program Management team to support credit rules, pricings, business process improvements and automations
• Gather requirements from key stakeholders by using requirement elicitation techniques like interviews, brainstorming, requirement workshops, observation, focus groups, and etc
• Analyze and interpret requirements for their viability against the business objective and usability for technical teams’ development and coding
• Document requirements by creating use cases, functional and non-functional requirements, operational and technical requirement documents, data flow diagrams (DFD), Business Process Models
• Work closely with the Program Managers and DevOps team to ensure efficient deployment and operational support
• Lead or participate in projects using tools like JIRA and Agile methodologies
• Develop and monitor KPIs for program performance and project delivery
• Recommend workarounds, value additions and remove solution bottlenecks for the stakeholders since through having deep knowledge of both business and technology
• Support in development and testing of the product (test plans and test cases)

Benefits

• Generous salaries
• Competitive health and welfare benefits
• Paid vacation
• 401(k) match
• Tuition reimbursement
• Quarterly social outings
• Monthly lunches
• A robust employee recognition, and training development program to enhance your career with us