Modern Campus is hiring a
Business Analyst in Worldwide

Summary

Modern Campus is hiring a Business Analyst with system integrations focus to support consultants in implementing CEWD Lifelong Learning products. The role involves serving as the primary point of contact for clients, documenting business rules and defining project requirements, researching third-party integration APIs, and coordinating activities with cross-functional teams.

Requirements

• University degree or College diploma in Business Administration, Computer Science and/or relevant work experience
• 3 - 5 years experience of working as a Business Analyst, ideally on enterprise software implementation and system integration projects for a SaaS product in a B2B environment
• Experience working with any of the following third-party products as a subject matter expert or a technical integration consultant: Ellucian Banner, Ellucian Colleague, PeopleSoft Campus Solutions, Salesforce, Salesforce with EDA, Workday
• Advanced technical abilities in working with APIs and the technologies used (I.e. XML, JSON)
• Knowledge or exposure to Agile (Scrum) methodologies and experience writing requirements and user stories

Responsibilities

• Serve as primary point of contact for scheduling, scope confirmation, documentation and delivering and/or receiving materials of integration projects from clients
• Lead the scoping of enterprise-level implementation projects or customer change requests once sufficient product and implementation process knowledge has been acquired
• Documenting client business rules applicable for system integrations, as well as defining scope, objectives, and formulating product, features and processes to satisfy Customer requirements
• Researching third-party system integration APIs
• Help lead Agile Development teams for enterprise level accounts, developing and prioritizing user stories in sprints, leading sprint planning sessions and reviews
• Prepare and deliver customized product training to customer stakeholders, executing and leading train-the-trainer sessions
• Maintaining an in-depth understanding of Destiny One and Lumens
• Triage issues and provide advanced customer support, identifying use cases or change requests where a consultant is required
• Coordinate activities and work with cross-functional teams such as development, dev-ops, and sales
• Play a role in reviewing, updating, and improving our internal documentation, client-facing materials, and project delivery methods

Benefits

• The salary range for this full-time position is between $75,000 - $120,000
• Remote first workplace – whether working from one of our offices or remotely, our employees get things done!
• RRSP/401(k) with matching employer contributions
• Professional development and internal career mobility opportunities
• Flexible time off
• Comprehensive benefits package
• Mental health benefits
• Financial health benefits
• DEI, Culture and Environment employee led committees
• Collaborative work environment