Remote Salesforce Technical Business Analyst

Summary

The job is for a 100% remote Technical Business Analyst at fusionSpan, a fast-paced organization committed to using technology for societal impact. The role involves leading business analysis services, implementing Salesforce features, supporting QA testing, and collaborating with cross-functional teams.

Requirements

• At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises)
• At least 3+ years of business analysis experience for technology or technology services implementation projects
• At least 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies
• Demonstrated successful solution crafting
• Salesforce implementation or administration experience

Responsibilities

• Conduct comprehensive business analysis services for enterprise-level projects across various phases and platforms
• Implement and manage features within Salesforce, encompassing activities like scoping, gap analysis, architectural design, module configuration, and documentation development for review and approval
• Support Business QA testing efforts and actively contribute to the continuous improvement of business processes
• Perform administrative tasks within Salesforce, including custom object creation, flows, data migration, SOQL queries, report generation, dashboard creation, and platform maintenance
• Install third-party managed packages, troubleshoot associated issues, and manage Jira tickets, including descriptions and acceptance criteria
• Collaborate with Subject Matter Experts (SMEs) to develop and review requirements, ensuring alignment with business objectives
• Provide training and support to end-users and power users on new system features
• Facilitate communication and coordination across cross-functional teams and time zones, attending daily stand-ups and other agile ceremonies as required
• Engage in integration meetings with third-party systems for complex solutions, working closely with development team members to devise innovative solutions
• Offer insights and recommendations to company leadership based on project insights
• Uphold project methodologies and procedures, ensuring adherence across projects, platforms, features, teams, divisions, and company-wide processes
• Coordinate with data analysts to understand and fulfill data requirements
• Collaborate with product owners and development teams to deliver work products on time and within budget

Preferred Qualifications

• Finance and accounting technology
• Implementation of finance and accounting technology platforms

Benefits

• Comprehensive Health insurance
• Supplementary Health
• Drug Coverage
• Paramedical Coverage
• Expanded Dental & Vision
• Life Insurance
• Long Term Disability
• Accidental Death & Dismemberment insurance
• Retirement savings match
• 15 days of paid vacation – increases with tenure
• 10 paid federal holidays