Business Analyst

Summary

Join Nagarro, a rapidly growing digital product engineering company, as a Senior Business Analyst! This role requires a native Russian speaker with fluency in English and extensive eCommerce experience. You will collaborate with stakeholders, translate business needs into technical specifications, lead eCommerce solution implementations, and serve as a subject matter expert. Success in this position demands strong analytical, problem-solving, and communication skills, along with experience in leading large-scale projects. If you're a highly skilled professional seeking a dynamic and non-hierarchical work environment, this opportunity is for you.

Requirements

• Minimum of 10+ years of experience as a Business Analyst, with at least 3+ years working in eCommerce domains
• Proven experience in leading eCommerce implementations and supporting large-scale, multi-channel projects
• Strong understanding of eCommerce business models (B2B, B2C), product lifecycle management, and customer journeys
• Familiarity with system integration methods such as REST APIs, web services, and third-party plugins
• Excellent analytical, problem-solving, and decision-making skills
• Strong interpersonal and communication skills, with the ability to manage relationships across teams and regions
• Ability to work independently, as well as collaborate effectively in a team environment
• Native Russian speaker, fluent in English

Responsibilities

• Collaborate with stakeholders to gather and document business requirements, user stories, and process flows
• Translate business needs into functional and technical specifications for eCommerce solutions
• Analyze and map business processes, identifying gaps and opportunities for improvement
• Lead the design and implementation of eCommerce solutions, ensuring alignment with business goals and technical requirements
• Serve as the subject matter expert for eCommerce-related issues, providing recommendations and best practices
• Collaborate with the development team to ensure the platform meets functional and performance requirements
• Act as a liaison between business users, technical teams, and third-party vendors to ensure smooth project execution
• Conduct workshops and training sessions with business stakeholders to facilitate the adoption of new systems and processes
• Assist in project planning, task prioritization, and timeline management
• Ensure project deliverables are completed within scope, time, and budget
• Participate in testing, validation, and go-live activities for the eCommerce platform
• Maintain clear and concise communication with stakeholders in both Russian and English
• Prepare comprehensive business and functional documentation, including requirement documents, user guides, and test plans

Preferred Qualifications

• Familiarity with Agile and Scrum methodologies
• Experience with other eCommerce platforms (Magento, Shopify, etc.) is a plus
• Previous experience working in global, distributed teams