Business Analyst

Summary

Join NICE, a global leader in software solutions, as a Business Analyst in our Business Finance team. You will perform in-depth financial analysis of cloud services, generate financial reports and KPIs, and assist in forecasting and budgeting. Collaborate with cross-functional teams to optimize costs, create business cases, and mitigate financial risks. Leverage advanced data analytics tools to present actionable insights to stakeholders. This role requires a Bachelor's degree in a related field, 4+ years of experience in business analysis, and strong analytical and communication skills. NICE offers a hybrid work model (NICE-FLEX) with flexibility between office and remote work.

Requirements

• Bachelor’s degree in finance, Business Administration, Economics, or related field
• 4+ years of experience in a business analyst role, ideally within a cloud or technology company
• Strong understanding of cloud computing, cloud financial management (e.g., AWS, Azure, Google Cloud), and cost optimization techniques
• Experience working with financial models, cost analysis, and business forecasting
• Proficiency in Excel (advanced functions, pivot tables, macros) and experience with data analysis tools (e.g., SQL, Tableau, Power BI)
• Strong analytical skills with the ability to interpret complex data and present actionable insights
• Ability to synthesize large volumes of data into concise reports for non-financial stakeholders
• Excellent written and verbal communication skills with the ability to explain complex financial concepts to both technical and non-technical stakeholders
• Experience in preparing and delivering presentations to senior management
• Ability to think critically, assess risk, and propose solutions in a fast-paced, dynamic environment

Responsibilities

• Perform in-depth financial analysis to support the business finance team in understanding cloud revenue streams, cost structures, and profit margins
• Generate and interpret financial reports, dashboards, and key performance indicators (KPIs) related to cloud services
• Assist in the preparation of monthly, quarterly, and annual financial forecasts and budgets, ensuring alignment with cloud business objectives
• Analyze and track cloud infrastructure costs, including public platform, Software licenses, hosting expenses, and third-party service fees
• Provide recommendations for cost optimization strategies based on usage trends, market conditions, and business goals
• Work with cloud operations teams to ensure cost-efficient provisioning and utilization of cloud resources
• Collaborate with business units to create business cases for new cloud initiatives and investment opportunities
• Conduct cost-benefit analysis and risk assessments to determine financial feasibility and alignment with strategic goals
• Extract, clean, and analyze financial and operational data from internal systems (e.g., ERP, CRM) and cloud platforms to identify trends, variances, and opportunities for improvement
• Use advanced data analytics tools (e.g., Excel, SQL, BI tools) to present actionable insights to stakeholders
• Work closely with cloud product, engineering, and operations teams to provide financial insights that support decision-making
• Present findings and recommendations to senior leadership in a clear and concise manner, tailoring information to the audience's needs
• Ensure compliance with internal financial policies, industry standards, and regulatory requirements
• Assist in the identification and mitigation of financial risks related to cloud services and infrastructure investments

Preferred Qualifications

• MBA or relevant certifications (e.g., CFA, CBAP)
• Familiarity with cloud financial management tools (e.g., CloudHealth, CloudCheckr, AWS Cost Explorer)
• Knowledge of ERP systems (e.g., SAP, Oracle) and CRM tools (e.g., Salesforce)
• Experience in a SaaS (Software as a Service) or PaaS (Platform as a Service) business environment
• Knowledge of cloud pricing models (e.g., pay-as-you-go, reserved instances, spot instances)
• Familiarity with financial modeling and forecasting techniques specific to cloud businesses

Benefits

NICE-FLEX hybrid work model: 2 days in office, 3 days remote