Remote Business Analyst

Summary

Join a crucial ServiceNow implementation effort as a seasoned Business Analyst, engaging in business requirements gathering, stakeholder management, and comprehensive documentation to ensure successful project outcomes.

Requirements

• Minimum of 5 years as a Business Analyst, with substantial experience in system implementations
• Prior ServiceNow project experience is highly favored
• Comprehensive understanding of ServiceNow functionalities and limitations
• Proficiency in creating detailed and clear BRDs
• Strong verbal and written communication skills for effective stakeholder interaction
• Competency in preparing and conveying training content to trainers
• Expertise in managing stakeholder relationships through effective communication and service
• Ability to navigate tight deadlines and prioritize workload efficiently
• Excellent team player with experience in cross-functional cooperation

Responsibilities

• Act as a Business Analyst in a system implementation setting, aiding in the successful deployment of ServiceNow
• Utilize your understanding of ServiceNow's capabilities and constraints to aid project deliverables
• Collaborate with stakeholders and SMEs to draft thorough Business Requirements Documents (BRDs)
• Ensure the system development team accurately grasps the business needs detailed in the BRD
• Create detailed training materials for ServiceNow functionalities connected to project deliverables
• Work alongside trainers to ensure effective delivery of training content to end users
• Facilitate UAT processes to verify that system developments meet business requirements
• Forge and maintain productive relationships with stakeholders to align expectations and project goals
• Prioritize tasks effectively to meet rapid project deadlines

Benefits

• Fully remote collaboration
• Contract with a duration of 3 - 5 months with the possibility to extend afterwards