Touch Support, Inc. & SNF Back Office is hiring a
Business Analyst

Summary

The job is for a Business Analyst at Touch Support Inc., a US-based Business Process Optimization company. The role involves analyzing business processes, identifying inefficiencies, collaborating with cross-functional teams, maintaining a current understanding of best practices and technologies, and developing strategies for operational improvements.

Requirements

3+ years of work experience

Responsibilities

• Analyze and document existing business processes, pinpointing inefficiencies and opportunities for streamlining operations
• Work closely with cross-functional teams to design and implement solutions that effectively address identified business needs
• Collaborate with developers throughout the build and implementation phases of technology-based solutions
• Maintain a current understanding of best practices and updates for relevant tools and technologies, ensuring optimal utilization throughout the organization
• Develop, implement, and maintain comprehensive systems design elements, including documentation, workflows, diagrams, data migration rules, and other deliverables
• Leverage external industry data, competitor intelligence, and market research to gain deeper business insights and inform strategic decision-making
• Convert data analysis results into clear, actionable strategies for operational improvements
• Track the implementation of established strategies and assess their impact on overall operational performance

Preferred Qualifications

Experience in the financial industry

Benefits

• Work from anywhere
• Flexible working hours
• Global team
• Great teamwork environment