Trip Ninja is hiring a
Business Analyst

Summary

The job is for a Business Analyst at Trip Ninja, a global travel technology company. The role involves data analysis, competitive analysis, research, and process improvement. The company offers flexible work schedules, comprehensive benefits, and a supportive team.

Requirements

• Experience creating detailed reports and giving presentations
• Highly developed decision-making, problem-solving and interpersonal skills
• Technical and/or business functional knowledge of systems, tools, reports, and analysis
• Knowledge of basic data analysis techniques, including SQL and other forms of data manipulation
• Experience with PowerBI, AWS Quicksight, or similar

Responsibilities

• Work with Trip Ninja's Technical Customer Success Manager, Product Managers, CPO, and Performance Improvement Squad to identify areas of opportunity in customer implementations through data analysis and feedback
• Complete competitive analyses and offer solutions to increase market share
• Conduct research (market size, customer pool, etc.) to assist the Product Team in making data-driven decisions
• Work closely with internal stakeholders to capture business needs, define requirements, and improve processes
• Evaluate existing business processes to formulate new programs and initiatives
• Research customer segments, customer requirements, and competitive landscape to support crafting the Product team roadmap and strategy

Preferred Qualifications

• 4+ years as an Analyst or similar experience
• A bachelor’s degree in commerce or a related field
• Excellent verbal and written communication skills
• Strong ability to work independently, work under pressure, and meet deadlines
• Exceptional analytical and conceptual thinking skills
• Excellent planning, organizational, and time management skills

Benefits

• Competitive compensation and benefits package
• 100% remote work
• RRSP matching
• 4 weeks vacation: taking vacation and personal time is a priority
• Work-from-home: at our core we are remote-first company; we also offer our team members the ability to work abroad for up to 2 months per year
• Flexible work schedule: we are happy to work with our team to accommodate schedules that work for everyone
• Parental leave: we offer leave for all parents and are happy to accommodate the needs of anyone on our team who has children
• Engaging work: we solve the hard problems of the travel industry and provide endless opportunities to innovate
• Diversity, Equity, and Inclusion: we strive for a balanced team that values different viewpoints and life experiences and strive to maintain an equitable hiring process
• 10% time to allow for self-led learning and exploration of new skills